Acceptance Now - Need to file a class action lawsuit. They are scams we need someone to protect us as Consumers!!!
RAC Acceptance is really Rent-A-Center, even though they tell you they are not. When you report them to the BBB it comes up as Rent-A-Center.
They resale mattress over and over and keep making profit of used mattress. I purchased a mattress in August 2013 from Regency Furniture, under the RAC acceptance program. The mattress I picked on the floor was not what I received. It was delivered with plastic on it.
3 months later it had lumps in the middle. I turned the mattress back in and they told me I owe the rest of the money because they cant resale it for what it cost. I already have given them $1,400 towards a $800.00 mattress and they say they had to write it off. They are nasty and we wonder why its such of a bed bugs battle out here because of companies like that.
Health and human services needs to do an audit on all of their mattress, matter of fact I am going to notify them. They tell you one price at the store and corporate tells you something else. Their system is slow so they really don't know what you paid or how much you paid. So please keep up with your payment history because they will tell you don't pay because the system is old but yet call back and tell you that you owe an outrageous amount.
They need to be taxed audit also.
I am so pissed of with them that I wish corporate was in my city and state!!!! This company should not be allowed to do business in the United States or any other Country.