Washington, District Of Columbia
Not resolved
1 comment

I purchase the alleged insurance and broke leg 2days after delivery. They continue to lie about the coverage refuse to transfer me to someone of authority.

Wanted payment after 13 days of receiving furniture. This is a rip-off. I would not recommend anyone to use their service. While I was still hospitalize they refuse to honor the key selling product.

Worst company should be investigate and customers should compose a class-action suit against the company. Even worst when you call the corporate office.

Unprofessional, unethical, they attempt to amend a written contract verbally, seems only employ un-trainable staff which has a large turn over rate due to senselessness.

Product or Service Mentioned: Acceptance Now Customer Care.

Reason of review: Insurance ripoff do not honor agreement .

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.

Acceptance Now Pros: Delivery crew.

Acceptance Now Cons: Lies told to me, Intentionally wanted me to go over 90-days, Pricing.

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Anonymous
#1222035

Hello, I work for Acceptance Now. We'd really like to discuss your concerns further and see if there's anything we can do to help.

Please give our customer service team a call at 1-800-422-8186. Thank you.

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