I do not have an account with this company. I simply came on this site to look at the reviews as I do with a lot of companies I consider doing business with.
What I have learn is that it seem to be customers that do not read their and contract and at the same time the company may not be informing them entirely also. I work in a field where I deal with clients everyday and it does get frustrating dealing with them sometimes because they don't listen nor read. Looking at some of the comments that were left I can tell that it is some of the employees of the company that is leaving them. Although most of the customers may be wrong the employees leaving the comments to their complaints are just as bad.
When you have employees making comments about how a person uses their English skills and making rude remarks about how they didn't read their contracts it gives some truth to what the customers are saying because it is very unprofessional to talk to any customer like that. They are customers and yes they may be wrong and didn't read their contracts but they are the reason the employees have jobs and the company is in business. This company need to have a talk with their employees about what and how to respond to customers with a complaint. So this shows me that although the customers may not have read their contracts this company has hired a lot of ignorant employees who probably cant get a job any where else because if they could they wouldn't be working for this company.
They are obviously mad at the customers and themselves for having to work at a company they don't want to work for. The company cant be treating their employees any better because if they were they would train them on professionalism and how to treat customers happy or angry. I had never heard of this company and I was just doing some research to see how their financing went. I have learn that if I had of chose to go with them I would have paid off my purchase within the 90 days and that I would not be doing business with them due to how some of the ignorant, simply minded employees have talked to some of the customers, and yes I can actually go and get finance through another company because I do have great credit.
So to the employee that's probably going to comment on my review with an ignorant comment go ahead and do it. Just remember while you are posting you are probably more mad at where you work than the actual customers.
Just like if they could do better they would go somewhere else and buy items if they could the employees would probably be somewhere else working if they could get a better job. To the customers or potential customers....READ, READ, READ before you sign.
Reason of review: COMPANY.
Preferred solution: Let the company propose a solution.