in springhill tn on1/31/16 brought washer and dryer after 2.5.hrs of being in electronic express and doing loan with lady on her personnel phone got to leave store 22 miles down road she called and had forgotten to get picture of driver id said had to come back asked if could wait until2 wks when i came back there she no contract no good without id so i went back and told them just to keep washer and dryer would not help unload so did it myself and call police because wouldnt give money back. now contract is good without picture and i,ve rented them for the month it wasnt good at all then was to there liking will have to take to small claims court to try and get money back even when dont have nothing i think it is trying to find a way to steal people's money so not the company bu you have to make sure they have everything and you don't change your mind because they didn't do their job
Reason of review: Problems with payment.
Monetary Loss: $207.
Preferred solution: Full refund.
Acceptance Now Cons: Unprofession loan advisor, Complex layering system to avoid liability.