I was paying them monthly including insurance for my sofa! I told them I need someone to come like at my sofa because they were damage and its only has been a year!
They kept saying a week someone will come no one came! I paid my entire balance off, that same day I remind them I need someone to come look at my sofa!!! again they said no problem in a week no one came once again! I just called they said your account is close we can help you!
I'm paid in full and kept tell them I need someone to check sofa! I can't believe this I will never recommend acceptance now to no one!
The manager was very nasty.. told me I can call a guy name Anthony he shouldn't charge me much you should be able to afford it!
Product or Service Mentioned: Acceptance Now Manager.
Reason of review: Poor customer service ..etc.
Monetary Loss: $1105.
Preferred solution: Someone to come fix my sofa or price redution. (I'm paid in full).
Acceptance Now Cons: Misleading information, Lied to, Customer service from acceptance now lady.