Springdale, Ohio
Not resolved
1 comment

DO NOT DO BUSINESS WITH ACCEPTANCE NOW!!!!! HORRIBLE CUSTOMER SERVICE and UNPROFESSIONAL!!!!!!

THEIR EMPLOYEES ARE UNEDUCATED AND LACK CUSTOMER SERVICE SKILLS. ESPECIALLY THEIR TRI-COUNTY LOCATION. THEY DO NOT KNOW HOW TO RESOLVE AN ISSUE APPROPRIATELY. THE INFORMATION THEY PROVIDE TO THEIR CUSTOMERS WITH FALSE INFORMATION.

THEY DO NOT HONOR INFORMATION COMMUNICATED TO THEIR CUSTOMER'S. IF YOU EVER THINK ABOUT DOING ANYTHING WITH THEM RUN RUN RUN RUN RUN !!!!!!!!!!!!!!! I HAVE NEVER DEALT WITH A COMPANY BEFORE THAT MADE ME SO ANGRY.

EVERYONE AT THE TRI-COUNTY LOCATION NEEDS TO BE TRAINED ON PROFESSIOALISM 101. I WILL NEVER EVER EVER DO BUSINESS WITH THEM AGAIN!!!!!!

Product or Service Mentioned: Acceptance Now Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

Acceptance Now Cons: Unprofessionalism, Lack of service, Entire sales and customer service team.

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Anonymous
#1219079

Hello, I work for Acceptance Now. We never want our customers to feel this way and we'd really like to look into your concerns further and do our best to turn your feelings around.

As soon as you get the chance, please give our customer care team a call at 1-800-422-8186. Thank you and we look forward to speaking with you.

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