Acceptance Now Phone Numbers and Emails

Toll-Free Number:

  • (888) 672-2411

Customer Service:

  • (888) 372-9722
    Epay Support Desk
  • (412) 683-1716
  • (770) 574-4224
  • (847) 619-0591

Legal:

  • (800) 275-2696

Locations:

  • (503) 283-5448
    1100 N Hayden Meadows Dr, Portland, OR 97217, USA
  • (704) 542-6741
    11320 Carolina Pl Pkwy, Pineville, NC 28134, USA
  • (513) 671-0057
    11755 Commons Dr, Springdale, OH 45246, USA
  • (713) 941-0141
    12100 Gulf Fwy, Houston, TX 77034, USA
  • (410) 813-2094
    13450 Baltimore Ave, Laurel, MD 20707, USA
  • (413) 746-0801
    135 Memorial Ave, West Springfield, MA 01089, USA
  • (785) 238-0079
    200 Sarber Ln, Manhattan, KS 66502, USA
  • (615) 859-8144
    2130 Gallatin Pike N, Madison, TN 37115, USA
  • (812) 604-7326
    225 N Burkhardt Rd, Evansville, IN 47715, USA
  • (603) 888-5732
    283 Daniel Webster Hwy, Nashua, NH 03060, USA
  • (734) 513-2482
    30280 Plymouth Rd, Livonia, MI 48150, USA
  • (314) 738-0886
    3715 North Lindbergh Blvd, St Ann, MO 63074, USA
  • (704) 824-5984
    3932 E Franklin Blvd, Gastonia, NC 28056, USA
  • (847) 768-2624
    500 Golf Mill Shopping Ctr, Niles, IL 60714, USA
  • (404) 362-9232
    5370 Frontage Rd, Forest Park, GA 30297, USA
  • (317) 845-8177
    5450 E 82nd St, Indianapolis, IN 46250, USA
  • (941) 355-8360
    5455 University Pkwy, University Park, FL 34201, USA
  • (410) 768-0491
    7425 Ritchie Hwy, Glen Burnie, MD 21061, USA
  • (915) 921-6873
    7601 N Loop Dr, El Paso, TX 79915, USA
  • (708) 422-0140
    8310 S Cicero Ave, Burbank, IL 60459, USA

Acceptance Now Email:

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How to Contact Acceptance Now Customer Service?

Most Popular Number:

(888) 672-2411
Total calls: 1 525 Issues resolved: 37 Last call: Mar 18, 2024

What is the Acceptance Now Phone Number?

The Acceptance Now customer service number is (801) 938-8028 for US clients. The customer service center operates from Monday through Friday, 6:00 AM - 7:00 PM Mountain Standard Time (MST).
For any urgent issues or immediate assistance, calling this customer service number is recommended. The response time may vary depending on the nature of the problem. However, Acceptance Now aims to answer all calls as soon as possible. This approach ensures that clients receive the help they need promptly.

How do I Access the Acceptance Now Login Page?

The first step involves navigating to the official webpage, particularly if you are looking for information related to Acceptance Now headquarters. The key to entry, the 'Login' button, resides in the upper right corner of the main page. Upon clicking this, you'll be ushered to the login portal.

On the occasion of your inaugural visit, or if you're yet to establish an account, there's a requirement for account creation. This is accomplished by selecting the 'Create Account' button and adhering to the ensuing guidelines. Be prepared with your account number and the final quartet of your Social Security digits, as these will be requested during account setup.

What is the Acceptance Now Customer Service Email Address?

The Acceptance Now customer service email address is clientsupport@AcceptanceNOW.com. You can send any queries, complaints, or requests to this email.
Before sending an email, include all necessary details, like your Acceptance Now account number and a comprehensive explanation of your issue. This will help the customer service team understand and resolve your problem faster. However, remember that response times for email inquiries may be longer than phone calls. If your matter is urgent, it might be better to call the customer service number.

What is the Acceptance Now Corporate Office Address?

The Acceptance Now headquarters is at 5501 Headquarters Dr, Plano, TX 75024, USA. This is the corporate office address where the company's primary operations are conducted.

Please note the hours if you wish to mail or visit the office. The corporate office is open Monday through Friday, 6:00 AM - 7:00 PM Mountain Standard Time (MST). It's always a good idea to call ahead and confirm any appointments or mail deliveries to ensure they are appropriately handled.

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Contact Information

Corporate Office Address:

Acceptance NOW
5501 Headquarters Dr.
Plano, Texas 75024
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 8:45pm (CT)

Saturday - Sunday: 8:00am - 7:45pm (CT)

More contact details

Acceptance Now Rating Based on 1.3K Reviews

Rating details

1.6
more details
Customer service
Reliability
Website
Diversity of Products or Services

Rating stats

Rating trend

How Good is Acceptance Now's Customer Service?

Sacha Bxd
Sacha Bxd
Feels Disappointed | Jan 17, 2024

No contact

Read full quote
Lannie Ndb
Lannie Ndb
Feels Disappointed | Nov 14, 2023

The manager ALLEN IS SOOOO DISRESPECTFUL SOO ARROGANT SOOO INCONSIDERATE..Do rude sooooo unprofessional Soooo MEAN AND SOOOOOOOO Prejudice..

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Iveth Dso
Iveth Dso
Feels Disappointed | Aug 15, 2023

It was fee that should of not be paying a waiver fee for $42 dollars after my set was paid off it didn't make since paying different amount from what my receipt said the agreement was not explained well at all

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Sarah L Vzx
Sarah L Vzx
Feels Disappointed | Jun 24, 2023

I had a dropped call and I could not get them to understand that I had a account number and all I needed was to get my user name and password

Read full quote
Zakariyya Jke
Zakariyya Jke
Feels Disappointed | Jun 01, 2023

Bad service @ first when got the furniture I was told delivery fees. Also I didn't get a notification about the 90 days same.
So for a 748.53 set know I have to pay over a thousand

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Drea Sqw
Drea Sqw
Feels Neutral | Jan 17, 2023

Very nice

Read full quote

Summary of Acceptance Now Customer Service Calls

1.9K TOTAL
CALLS
03:14 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acceptance Now?

Payments and Charges Question:

  • “Bill”
  • “Pay bill”
  • “Make payment”

Account Question:

  • “My account”
  • “Forgot my id and password”
  • “Account”

Request for Information Question:

  • “Complain about an encounter with a worker”
  • “Need to speak with an agent”
  • “Checking on payoff”

Employment Question:

  • “Pay off loan”
  • “Former employee need w2s not able to log in to ADP started my account is locked and needs to be unlocked”
  • “Want to pay off account”

Staff Question:

  • “Complaint of manager”
  • “I want to talk about your portal your bad service all of the above”
  • “Rude Services!”

Product/ Service Question:

  • “Insurance quote”
  • “Loan”
  • “Products”

Activation/ Cancellation Question:

  • “Cancel my account”
  • “U told them I wanted to cancel my order because once again Bobs furniture said I won't get my furniture until next year they just took my money and I'm in conjestive heart failure and I need my heart medicine today I need my money back now it's urgen”
  • “To cancel my agreement”

Website/ Application Question:

  • “Application”
  • “Deny application”
  • “Credit application”

Refund Question:

  • “Refund”
  • “Refund for insurance require on lease”

Return/ Replace Question:

  • “Return items”
  • “I need pillows replaced for my sofa”
  • “Possible return”

Shipping and Delivery Question:

  • “Purchased sofa in March and i have not gotten sofa due to back order and didnt need till i moved to new apartment”
  • “Calling to complain didnt get my refund”
  • “I need to get the one in value city that I last had credit with. I would like to get more credit”

Cards Question:

  • “Change card on file”
  • “To get my money back on my card”
  • “Update credit card”

Other Question:

  • “Approval”
  • “My lease”
  • “Chair needs to be fixed”

About

Related Companies

Acima Credit, Preferred Lease

Summary

Acceptance Now is a company that specializes in selling various home products and furniture. The company took its start in 2005 and is headquartered in Plano, TX. Nowadays the company has more than 1000 locations and operates across the whole country. Acceptance Now mainly focuses on selling furniture for living rooms, bedrooms and dining rooms. Also, the company offers a wide range of electronic and appliances. The company works with both individual clients and local retail partners. Acceptance Now already cooperates with companies like Value city Furniture, Ashley furniture, Big Sandy superstore and others.

Acceptance Now reviews and complaints

Acceptance Now is ranked 587 out of 2270 in Furniture and Decor category

Area Served

USA

Payment Methods

VISA

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