Roanoke, Virginia
Not resolved
2.2
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0 comments

Every time I go to the Acceptance Now office in the H.H. Gregg Store in Roanoke VA the cashier is never at her desk..there is an average wait of 10 minutes while the other store employees locate her.

When she finally shows up she is very rude. Tried to contact the area manager but the customer service # gives an average wait time of 45 minutes..Then there is there 90 days same as cash option which I always use..it really isn't 90 days same as cash!

Watch your paperwork closely when your pay dates are set up and when you try an online payment!! I will not use Acceptance Now again..

Product or Service Mentioned: Acceptance Now Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Acceptance Now Cons: Customer services.

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