I have had an account for more than 2 years. I have emailed via the payment site, called, and even gone into the store to have them to remove the excess insurance that I did not need.
They have been charging me this *** for the time I have had the account. I have had to go into the store on today 9/1/2015 to make a payment and the lady asked how much are you paying today. I said it should be about $65 dollars. She said no $78.
I said I have been telling you guys for months to take that off and she kept trying to sell me this and I told her that I did not need it.
I have been paying for a $350 dollar washer for more than a year with addition insurance of about $15 dollars factored into the payments.
Product or Service Mentioned: Acceptance Now Account.
Reason of review: Problems with payment.
Monetary Loss: $360.
Preferred solution: Full refund.
Acceptance Now Cons: Nasty attitudes and strong arm in purchasing, Repeatedly lied to, Poor customer service.