Albuquerque, New Mexico
Not resolved
1.3
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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3 comments

Well it seems like I'm not the only one having issues with this company sure wish I would have checked this before doing business with them. Worst company I have ever dealt with.

I purchased a tv in February and was told I would have to make payments for 3 months and the tv would be mine. After the last payment I get a call asking when I would be making the next payment. I said never because I already made the 3 payments. Of course the associate who I made the agreement with no longer works with the company.

After much arguing I agreed to pay another 400 on top of the 600 I already paid to pay off the account. This was several months ago, they are now harrassing my references trying to get ahold of me instead of just calling me.

I called Sergio and he now says I owe another $1000 and all he does is scream and yell at me on the phone. I offered to return the tv for a refund of what I paid and all he said was, "There will be no refunds." After 15 minutes of him yelling at him I finally hung up.

Product or Service Mentioned: Acceptance Now Appliance Leasing.

Reason of review: Poor customer service.

Preferred solution: To not have to pay more money than I agreed to..

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Anonymous
#1229172

I am glad i checked for reviews of this company before i opted in ..I will not be doing business with them now due to all these bad complaints ..i dont think i read not one good review about acceptance now

Anonymous
#1227100

Find it hard to believe any of this happened Read your agreement before you sign up for anything, and before you post on a complaint website. *sighs*

Anonymous
#1226529

Hi there, I work for Acceptance Now. We'd be happy to look into your account further and see if we can help clear things up.

Please give us a call at 1-800-422-8186. Thank you.