Albany, New York
Not resolved
1.4
Details
2 comments

Recently I purchased Sofa at Bobs furniture through Acceptance Now, I was told by the agent this is like a 3 month finance plan without any extra charge if i use early purchase option. When i opened the account, the agent didn't mention any extra charges, now when i go to the store they are asking me for more than what they quoted.

And the manager is very rude. Never doing any business again and wont refer any one.

If the agent is new and she dint know much, that is not my problem.

THAT IS YOUR PROBLEM. Manager should be there until the agent gets all the knowledge.

Reason of review: Pricing issue.

Monetary Loss: $150.

Preferred solution: Price reduction.

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Anonymous
#1173678

Hi there, I work for Acceptance Now. We can certainly understand your frustration, we never want our customers to feel this way!

We would really like to get in touch with you in order to see what we can do to help.

Please give our customer service team a call at 1-800-422-8186 as soon as you have a chance. Thanks and we look forward to speaking with you.

Anonymous
#1174036
@Anonymous

Why dont u call me you ***

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