Chicago, Illinois
Not resolved

Purchased a sectional from Value city this was the WORST decision I made, they are very RUDE and if your payment is due on the 1st they will call you BRIGHT and EARLY about a payment and they will call you until the payment is made. I will NEVER purchase anything else from them nor will I recommend anyone to use their acceptancenow program

Product or Service Mentioned: Acceptance Now Furniture Leasing.

Reason of review: Poor customer service.

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I have had the sAmerican issue and Lord forbid you get put in hospital and have to have surgery and your payment is late they will come to take your furniture away


Hi there, I work for Acceptance Now. We're sorry to hear your recent experience was not up to par.

We'd definitely like to get some additional details about your concerns so we can do our best to address them. Please give our customer service team a call at 1-800-422-8186 as soon as you get a chance.

Thank you and we look forward to speaking with you.

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