Smyrna, Tennessee
Not resolved
1.6
Details
2 comments

This is the biggest scam place ever my payment is due on the 15th but they call me yesterday which was the first tell me that my payment was late demanding that I make a payment while I was at a funeral after I explain to them I was at a funeral they still kept calling me telling me that I was laid I get home reviewed my paperwork looked over at my first initial payment is the 15th of the month not the first spoke to the assistant manager this morning on the second And she is demanding that I come in a make a payment because I'm late no where on my paper says I'm due on the first it says the first initial payment is the 15th November 15, 2016 I am getting very poor customer service and it's starting to *** me off does anyone know if it's a court for this so I can talk to an attorney or maybe sur these people because this is outrageous

Product or Service Mentioned: Acceptance Now Customer Care.

Reason of review: Problems with payment.

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Anonymous
#1235494

They did the same thing to me! I told him, my payments are set up for the 15th and he told me I would have had to pay another $100 something for that to be the case. My paperwork reflects a due date of the 15th as well.

Anonymous
#1235456

Hello, I work for Acceptance Now. We'd be happy to take a look into your account and see if we can help clear things up.

Please give our customer service team a call at 1-800-422-8186. Thank you.

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