Bala Cynwyd, Pennsylvania
Not resolved
2.0
Details
1 comment

Ashley no last name from the HH Gregg Phila location is the most disrespectful customer service rep I have ever encountered (although she calls herself a manager -which corporate could not verify). Her people skills are nonexistent & she needs to be trained on how to handle a management position.

She is a liar & uniformed on proper protocol. She should be fired immediately.

Product or Service Mentioned: Acceptance Now Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1205348

Hello, I work for Acceptance Now. We always want to treat our customers with courtesy and respect, and it's disappointing for us to hear that wasn't the case for you.

We'd really like to discuss your concerns further and see if there's anything we can do to turn your feelings around. Please give our customer service team a call at 1-800-422-8186.

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