Iowa City, Iowa
Not resolved
1 comment

In late October, my fiance and I thought we were purchasing a couch from the Ashley's furniture outlet off 360; 502 Fountain Pkwy in Arlington. An unmanned Acceptance Now 90-day contract was entered into, but information was incorrectly given to us.

We paid the same amount for the next three months (stupidly) assuming it would pay our entire bill due for the couch. We were then surprised to receive a call a day after the 90-days was complete saying we were past due and we now owed the entire $1500+ for the couch.

The couch price by the way was originally 773.98. The Ashley's store manager said, "we've had these issues with multiple customers concerning the poor trained staff."

Product or Service Mentioned: Acceptance Now Furniture Leasing.

Reason of review: Problems with payment.

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Anonymous
#1139659

We would be more than happy to look into your account and discuss your payment concerns with you. Would you mind giving our Customer Care team a call at 1-800-422-8186, when you have a free moment? Thank you.

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