Bowie, Maryland
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I have the same experience as many people here--signed what I thought was a relatively straight-forward--pay as if cash in 90 days or convert to a standard rent to own for 2 years.

After nearly 1200 dollars in payments-- I am told that I owe 3,000 on an 1800 dollar purchase---and that paying it off early really means I pay the entire 4000 dollars due--but get no interest reduction return or payment credit for doing so. Multiple calls to their corporate hq's not returned, 2 letters ignored. These are just

Shameful liars-- I have complained to the CFPB http://www.consumerfinance.gov/?gclid=CJ_s1cOTyc4CFUJZhgod37UP1g

and encourage everyone else lied to in the Ashley furniture stores by their representatives to complain as well-- a few hundred complaints--and the Feds will shut these guys down.

Product or Service Mentioned: Acceptance Now Furniture Leasing.

Reason of review: LYING THIEVES.

Monetary Loss: $4500.

Preferred solution: I want to see what was offered provided-- a consumer contract for renttoown at perhaps higher interest rates--but not stealing 4k from me by refusing to offset the interest charges for an early pay off.

Acceptance Now Cons: Worst group of liars i have ever run into.

  • RAC sucks
  • misleading business practices
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Anonymous
#1200565

Horrible horrible customer service. I called for 2 WEEKS straight numerous times in more than one day to pay my bill and nobody would answer the phone.

When they called me cuz my bill was "late" i explained i had been trying to call for two weeks the woman said i was a liar and she had no "missed calls" from my phone number and wouldnt stop arguing with me.

Going thru them was the worst thing ive ever done! Horrible "business"

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