Mountain View, California
Not resolved
1 comment

Acceptance Now is a RIP OFF and RIP OFF is a understatement ! I meeded a fridge and stove and decided to go to H H Greg.

I was told that I could get what I needed w/o any credit through ACCEPTANCE NOW. So I decided to do that. I picked out the fridge and stove that was no more than $1100 total(did not want to spend alot, at least I thought) . I went to the ACCEPTANCE NOW rep she did the paper work, checked my reference, verified employment, etc.

. Tben i was told what i would have to put down and my monthly payment. So with that Im figuring in my head "okay I'll have this paid off in a year" she went over ONLY the down payment, monthly payment and due date. Never was told that I would be paying triple.

Didn't get that info until I had made about the 7th or 8th paymentand the amount was not going down. By this time I've already brought the fridge and stove.

I wish I would have just took the $1100 dollar loss when I found that out.


Reason of review: Poor customer service.

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Hello, I work for Acceptance Now. We certainly never want our customers to feel this way.

We'd really like to look into your concerns further and see if there is anything we can do to turn your experience around.

When you get a chance would you please give our customer care team a call at 1-800-422-8186? Thank you.

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