1 comment
Not resolved

Update by user Aug 11, 2016

After their guys left yesterday, I called acceptance now and told them what happened to the washing machine and porch.I was told I would have to take that up with the district manager and they would pass my info along.

STILL haven't gotten a call.

Funny now that they have their precious merchandise back they are no longer blowing my phone up.But never mind my porch is damaged now.

Original review posted by user Aug 10, 2016

When my washing machine broke, I did not have the money to buy a brand new one.I went to Brandsmart in Atlanta Georgia to finance for a set.

I had a full time job and my husband did also. We are both unemployed right now, with 3 children and we are having a hard time getting back on our feet. I have had numerous calls from acceptance now demanding money or to schedule a pickup. I called them last week and I told them I could not pay for it and that they could come and get it.

I am going to have to file bankruptcy and could potentially lose everything that I have. I was told that it needed to be picked up last week or they were going to press criminal charges and I would be arrested for theft. They scheduled pickup for last Friday. No one showed.

I called again and asked why they didn't come. Then they couldn't come until Tuesday. They were supposed to come yesterday. Once again, no one showed.

I called them back and said I wanted it out of my house. I cannot pay for it and I'm not definitely not going to pay $4000 for them which is what they are saying I will now owe. I told them my situation and I was told "I don't care that you are going to lose your house, you have my merchandise". Once again, I am BEGGING them to come pick it up.

I do not want a criminal record, I have never been in trouble with the law and I have children that I have to support. The collections guys just came and got them. They damaged the washing machine from FORCING it through my porch SIDEWAYS. I told the guy I WILL NOT be held responsible for those damages and they WILL be repairing my porch and walls.

These people are the most disrespectful, evil and unprofessional individuals I have ever came across.DO NOT get anything through these people.

Review about: Acceptance Now Appliance Leasing.

Review #898043 is a subjective opinion of a user.

1.0
Value for money
Price Affordability
Delivery Service
Reliability
Style and Design
Staff
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Warranty
Customer service
Diversity of Products or Services
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Acceptance Now?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1197659

Hello, I work for Acceptance Now.We'd really like to look into your concerns further and see if there's anything we can do to help.

Please give our customer service team a call at 1-800-422-8186.Thank you.

You May Also Like

Acceptance Now Delivery Service Review from Fort Lauderdale, Florida Acceptance Now "I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 I went and finance..." Read more Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more Rooms To Go is a total scam, especially for its "Force Field" project Rooms To Go "The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more Raymour and Flanigan - Terrible Furniture & Customer Service Raymour and Flanigan "we purchased a new set from Raymour & Flanigan.It took a few weeks before it came in and when we received it, I was disappointed..." Read more Oberto Sausage Company - Extensive Molds in Unopened Beef Jerky Package and 8 Months Before "Best By" Date Oberto Sausage Company "I had purchased a package of Oberto Original Beef Jerky 10 oz from amazon last year, received sealed and unopened, with a "Best By 05Jan18" date. On April 18, 2017,..." Read more Petsmart - Two hamsters got sick passed away... Petsmart "I alway love shop at petsmart for 5 years since we got first hamster back in Jan I want to get another hammy so I decide to get dove banded..." Read more Viribright LED Light bulb must be used less then 3 hours day to guarante 3 year warranty Viribright "On the Viribright website it says:" Viribright’s LEDs are specially engineered and tested to last an astounding 25,000 hours. When operated 3 hours a day the Viribright LED can last..." Read more KraftMaid - Wrong door style KraftMaid "I had the Kraftmaid Kirkland painted canvas cabinets installed. The 12" pantry came with 2 of the doors in the wrong style and the middle door was the Kirkland style...." Read more