Philadelphia, Pennsylvania
Not resolved
1.0
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I was lied to bye the manager of Ashleys furniture my friend purchased a sectional and was cleared to buy it the manager then advised me that i can put my name on the account and that will improve my credit score she also advised me that if my friend was not able to pay the furniture off i can remove my name off of the account all i had to do was call her and she will handle it.....well it was 3 months later and my friend stop paying the bill and i called that manager back and she now advised me that she has to speak with the corporate office to have my name and personal information off the account whe called me back like a month later and stated that i can't be removed from the account and if payments are not made it will hit my credit report as a negative remark so i am continuing to pay the bill as of today and i spoke to 2 other managers because they keep hiring new 1s due to there practices i will never buy anything from Ashleys furniture again

Product or Service Mentioned: Acceptance Now Account.

Reason of review: Problems with payment.

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Anonymous
#1029275

Hello, I work for Acceptance Now. We’d be more than happy to look into the issues you’re having with your account.

Please give our Customer Care team a call at 1-800-422-8186, when you get the chance. Thank you.

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