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Contact Acceptance Insurance Customer Service

How to Reach a Person at Acceptance Insurance

Verified Contact Information

Toll-Free Number:

  • 1-877-405-7102
Call customer service
Send Message

Customer Service:

  • 1-615-912-9200
    Live Text
  • 1-800-321-0899

Claims:

  • 1-800-779-2103

Investors/ Franchising:

  • 1-615-844-2885
    Investor Relations

Acceptance Insurance Emails:

Claims
Customer Service
Investors/ Franchising
Investor Relations

Acceptance Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Acceptance Insurance Phone Number
1 (877) 405-7102
Average Calls duration
18 minutes
Most Popular Acceptance Insurance Email Address
cs@acceptanceinsurance.com
Issue Resolution Rate
Low (23% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Acceptance Insurance Customer Service?

Most Popular Number:

(877) 405-7102
Total calls: 34 Issue resolved: 1 Last call: Apr 21, 2026

The Acceptance Insurance phone number for general customer service inquiries is 1-800-321-0899. You can call Acceptance Insurance company for information about their services and plans and assistance with your issues. You can also text the live operator at 1-615-912-9200 and ask your questions or request help.

You can discuss the claims-related matters with the Acceptance Insurance customer service expert at 1-800-779-2103. You can get in touch with the Investor Relations team at 1-615-844-2885.

The company provides the Acceptance Insurance 24 hour customer service at their Road Assistance helpline. You can also get the Acceptance Insurance 24 hour support from the virtual assistant by clicking the chat icon on their website.

The customer service team provides help and information Monday to Friday from 6 a.m. to 8 p.m. CST and Saturday between 8 a.m. and 5 p.m. CST. You can call for the No-Obligation Quote within the same business hours.

The Auto Acceptance Insurance hours are Monday through Friday from 7 a.m. to 8 p.m. CST. You can also call customer care on claims-related questions on weekends between 8 a.m. and 5 p.m. CST.

The Acceptance Insurance corporate office address is Acceptance Insurance, 3813 Green Hills Village Drive, Nashville, Tennessee 37215, United States. You can mail your questions, concerns, and complaints to their corporate office, and the support advisors will offer ways to resolve the issue and provide the information you need. If you are looking for the Acceptance Insurance address of a specific office, you can visit the company website and click the Find a Location link on their Contact Us page. You will see the map with office locations. Enter your zip code and find the office near you.

You can also email the corporate office via cs@acceptanceinsurance.com to resolve your issue faster.

PissedConsumer Club

Contact Information

Acceptance Insurance Website:

Acceptance Insurance Help Center:

Corporate Office Address:

Acceptance Insurance
3813 Green Hills Village Drive,
Nashville, Tennessee 37215
United States

Other Info (opening hours):

Customer Service

Mon - Fri: 6am To 8pm Cst

Sat: 8am - 5pm Cst


Free, No Obligation Quote

Mon - Fri: 6am to 8pm CST

Sat: 8am - 5pm CST


Claims

Mon - Fri: 7am - 8pm Cst

Sat and Sun: 8am - 5pm Cst

More contact details

Summary of Acceptance Insurance Customer Service Calls

48 TOTAL
CALLS
17:33 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acceptance Insurance?

Payments and Charges Question:

  • “Make a payment”
  • “To make a payment”
  • “Bill”

Product/ Service Question:

  • “About insurance Custer services”
  • “Pay my insurance”
  • “Reinstate insurance”

Request for Information Question:

  • “About a accident”
  • “Someone side swiped me no one has called or made contact”
  • “Need to talk to someone”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Waiting to hear back from adjuster won't return my calls”
  • “Change name on declaration page”

Staff Question:

  • “Customer service”

Other Question:

  • “Says invalid birthday”
  • “Pissed”
  • “Need a locksmith.”

Compare Acceptance Insurance Customer Service To

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