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Contact Acceptance Insurance Customer Service

Acceptance Insurance Phone Numbers and Emails

Toll-Free Number:

  • (877) 405-7102
Call customer service
Send Message

Customer Service:

  • (615) 912-9200
    Live Text
  • (800) 321-0899

Claims:

  • (800) 779-2103

Investors/ Franchasing:

  • (615) 844-2885
    Investor Relations

Acceptance Insurance Emails:

Claims
Customer Service
Investors/ Franchising
Investor Relations
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How to Contact Acceptance Insurance Customer Service?

Most Popular Number:

(877) 405-7102
Total calls: 33 Issue resolved: 1 Last call: Apr 10, 2025
author avatar
PissedConsumer Reporter

The Acceptance Insurance phone number for general customer service inquiries is 1-800-321-0899. You can call Acceptance Insurance company for information about their services and plans and assistance with your issues. You can also text the live operator at 1-615-912-9200 and ask your questions or request help.

A free, No-Obligation Quote is available at 1-866-287-9456. You can discuss the claims-related matters with the Acceptance Insurance customer service expert at 1-800-779-2103. If you require roadside assistance, dial 1-866-936-0485 to reach the Help Center for technical support or instructions. You can get in touch with the Investor Relations team at 1-615-844-2885.

The company provides the Acceptance Insurance 24 hour customer service at their Road Assistance helpline. You can also get the Acceptance Insurance 24 hour support from the virtual assistant by clicking the chat icon on their website.

The customer service team provides help and information Monday to Friday from 6 a.m. to 8 p.m. CST and Saturday between 8 a.m. and 5 p.m. CST. You can call for the No-Obligation Quote within the same business hours.

The Auto Acceptance Insurance hours are Monday through Friday from 7 a.m. to 8 p.m. CST. You can also call customer care on claims-related questions on weekends between 8 a.m. and 5 p.m. CST.

The Acceptance Insurance corporate office address is Acceptance Insurance, 3813 Green Hills Village Drive, Nashville, Tennessee 37215, United States. You can mail your questions, concerns, and complaints to their corporate office, and the support advisors will offer ways to resolve the issue and provide the information you need. If you are looking for the Acceptance Insurance address of a specific office, you can visit the company website and click the Find a Location link on their Contact Us page. You will see the map with office locations. Enter your zip code and find the office near you.

You can also email the corporate office via cs@acceptanceinsurance.com to resolve your issue faster.

Acceptance Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Acceptance Insurance is 8774057102. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Friday and Tuesday. The average call time is 18 minutes.

  • People call Acceptance Insurance mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Acceptance Insurance Website:

Acceptance Insurance Help Center:

Corporate Office Address:

Acceptance Insurance
3813 Green Hills Village Drive,
Nashville, Tennessee 37215
United States

Other Info (opening hours):

Customer Service

Mon - Fri: 6am To 8pm Cst

Sat: 8am - 5pm Cst


Free, No Obligation Quote

Mon - Fri: 6am to 8pm CST

Sat: 8am - 5pm CST


Claims

Mon - Fri: 7am - 8pm Cst

Sat and Sun: 8am - 5pm Cst

More contact details

Acceptance Insurance Rating Based on 4 Reviews

Rating details

1.8
more details
Reliability
Location
Value for money
Website

Rating stats

Rating trend

Summary of Acceptance Insurance Customer Service Calls

47 TOTAL
CALLS
17:33 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acceptance Insurance?

Payments and Charges Question:

  • “Make a payment”
  • “To make a payment”
  • “Bill”

Product/ Service Question:

  • “About insurance Custer services”
  • “Pay my insurance”
  • “Reinstate insurance”

Request for Information Question:

  • “Someone side swiped me no one has called or made contact”
  • “Need to talk to someone”
  • “Status”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Waiting to hear back from adjuster won't return my calls”
  • “Change name on declaration page”

Staff Question:

  • “Customer service”

Other Question:

  • “Says invalid birthday”
  • “Pissed”
  • “Need a locksmith.”

Compare Acceptance Insurance Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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