Academy Sports Store - Very bad customer service

43 of 160 Academy Sports Store reviews

The worst place to buy from "online".I ordered shoes, i did receive it.

My second item wasnt sent for 11 days. I contacted cutomer serivce, they put me on hold for 10 minutes for cancellation, then the agent came back he said: we dont know the item is shipped or in process, but we did contacted the vendor which is 5.11 tactical pants and they will have an answer within a week. Obviously that is NOT professional at all. I spoke to Krystal on their online chat couldnt solve it.

Even the manager couldnt solve the problem.ITS THE LAST TIME EVER I GONNA ORDER FROM ACADEMY !!!!!

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Problem with delivery
Product or service
Pants
Review category
Sport
review #795261
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43 of 160 Academy Sports Store reviews

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