Users can consult the Academic Superstore customer service for general information and assistance via the toll-free number 1-800-876-3507. Those with legal and copyright infringement inquiries can reach the relevant agent at 1-972-481-2000 during business hours. If consulting for a complex or sensitive issue, visit the company office at JourneyEd.com, Inc., 80 E. McDermott Dr., Allen, Texas 75002, United States. However, make an appointment with the agent over the phone beforehand for convenience.
The company does not have a customer service email. However, those seeking to consult the legal department for copyright infringement inquiries can write to webmaster@journeyed.com. The email address privacy@journeyed.com is for privacy inquiries. Users can also mail a written correspondence to Academic Superstore customer service at Academic Superstore, Inc., Attn: Accounts Receivable, P.O. Box 732357, Dallas, TX 75373-2357. Despite being time-consuming, it would ensure safe communication and better assistance.
Academic Superstore customer service is available weekdays between 9:00 AM and 5:00 PM CST. Consulting during these hours of operation ensures efficient help. However, provide all the details of the issue for effective responses. Those intending to visit the company offices must confirm the working hours for the relevant department beforehand. If a problem arises on weekends or outside office hours, consult the featured information on the Academic Superstore website for self-help.
To reach the customer service team online, open the company website in your browser and click Contact Us on the homepage. It will direct you to a new page with various ways to connect with the support team, including the published helplines, emails, office addresses, and the respective consultation hours. The Academic Superstore website also features plenty of self-help information to benefit users with general queries and concerns.
