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Contact AC Transit Customer Service

AC Transit Phone Numbers and Emails

Toll-Free Number:

  • (800) 735-2929
    TTY
Call customer service
Send Message

Customer Service:

  • (510) 891-5444
    EasyPass
  • (866) 353-7147
    Parking Enforcement Center
  • (510) 891-7257
    Retirement Department
  • (510) 891-4777

Claims:

  • (510) 891-4817
    Risk Management Department

General Info:

  • (510) 891-4777 ext 4

Jobs/ Career:

  • (510) 891-4803
    Employment Verification
  • (800) 448-9790
    TDD
  • (510) 891-4782
    Technical Difficulty
  • (510) 891-4783

AC Transit Emails:

Accounting/ Billing
Accounts Payable
Business Customer Service
Purchasing Department, Solicitations and Contracts
Business Technical Support
Vendor Registration
Complaints/ Feedback
Mobile Apps and Websites
Customer Service
EasyPass, Retirement Department
General Info
Jobs/ Career
Employment Verification
Media

How to Contact AC Transit?

Most Popular Number:

(800) 735-2929
TTY

The AC Transit customer service number is 510-891-4777. Dial it if you need help with travel and trip planning. The TDD/TTY services are available at 711 and 800-735-2929. For issues regarding parking enforcement, call 866-353-7147. To contact the human resources department, dial 510-891-4777, option 4 (general information) or 510-891-4803 (employment verification). Call center services are available during the following business hours: Monday through Friday from 6 a.m. to 7 p.m. GMT-7 and on weekends from 9 a.m. to 5 p.m. GMT-7.

The company provides several AC Transit email addresses based on the nature of your inquiry. Use verify@actransit.org for employment verification. If you are a press or online media representative who has questions or comments related to the company, use the following AC Transit contact: media@actransit.org. Before sending a letter, check that you include your contact information, specific details of your query, and any supporting documentation. Such an approach will help the AC Transit customer service manager more quickly understand your inquiry and provide you with meaningful answers.

The AC Transit headquarters is located at 1600 Franklin Street, Oakland, California 94612, United States. This location serves as the central hub where specialists from different departments manage the district's services and operations. The mentioned AC Transit address is suitable for sending official letters, documentation, and other correspondence in paper format.

You can connect with the company via the AC Transit website in several convenient ways. For real-time communication with the live manager, navigate to the bottom menu and follow the support number hyperlink. By visiting the “Contact Us” page, you can open the block you need and follow the telephone number or email address.

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Contact Information

AC Transit Website:

AC Transit Help Center:

Corporate Office Address:

Alameda-Contra Costa Transit District
1600 Franklin Street
Oakland, California 94612
United States

Other Info (opening hours):

Hours:

Customer Call Center

Monday - Friday: 6:00am - 7:00pm

Saturday - Sunday: 9:00am - 5:00pm


AC Transit and Clipper Customer Service Center

Monday - Friday: 8:00am - 12:30pm, 1:00pm - 5:00pm


More contact details

Summary of AC Transit Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AC Transit?

Request for Information Question:

  • “To find out when the buses last leave and how to get to Jfirst and McDonnell Richmond, California”

Other Question:

  • “AC TRANSIT Bus numbers and route”

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