The Absolute Total Care phone number is (866) 433-6041. This is the phone line for both health insurance providers and members. Customer care representatives can answer all your questions about the health insurance app, contract details, member services, etc. The phone line is open weekdays from 8 a.m. to 6 p.m. EST.
The Absolute Total Care email address for inquiries about language interpretation services coverage is InterpreterRequests@centene.com. Health insurance providers who have contract-related issues and questions should email the company at ATC_Contracting@centene.com. If you need to contact the PR department, shoot a note at mediainquiries@absolutetotalcare.com. If your inquiry is urgent, it is recommended to get in touch with the company by phone.
The Absolute Total Care headquarters is based in South Carolina. The corporate address is Centene Corporation, 100 Center Point Circle, Suite 100, Columbia, South Carolina 29210, United States. You can use this address to mail the office regarding general inquiries. The Absolute Total Care mailing address for Medicaid claims is P.O. Box 3050, Farmington, MO 63640-3821. Consumers who need to issue a Medicaid refund should send their correspondence to P.O. Box 602939, Charlotte, NC 28260-2939.
There is a secure portal on the Absolute Total Care website that allows clients to message the company. If you want to use this option, press the “Contact” button at the top of the screen and follow the “Secure Portal” hyperlink in the “Members” paragraph. Health insurance providers who want to fill out the interpreter request form should follow the link in the “Providers” paragraph.