AbbVie Phone Numbers and Emails

Toll-Free Number:

  • (800) 255-5162

Send Message

AbbVie Emails:

Accounting/ Billing
Payment Requirements
Customer Service
AbbVies Supplier Social Responsibility Program, CTPAT, PCYC Only, Substances or Chemical Regulations, Supplier
Privacy Inquiries
Is this your business?

AbbVie Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call AbbVie is 8002555162.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Friday and Saturday.

  • People call AbbVie mainly because of request for information, payments and charges.

View full overview ›

How to Contact AbbVie Customer Service?

Most Popular Number:

(800) 255-5162
Total calls: 19 Issue resolved: 1 Last call: Feb 20, 2024

What Is the AbbVie Phone Number?

The main AbbVie phone number is 800-255-5162. Call here if you have general questions related to the patient assistance, clinical trials, and something else. If you need technical support, use the following company contact: 1-800-252-4415. Pay attention that it is toll-free within the USA territory. Do you have questions related to invoice or payment? Send them to the following Fax support number: 214-329-0920. If you need to find out the AbbVie telephone number of the nearest location, follow the “View our locations” button on the “Contact us” page and choose your country. It is available on the official company website.

The biotechnology company is represented in 5 world regions and more than 70 countries. If you need to visit the AbbVie corporate headquarters, write down its address: 1 Waukegan Road, North Chicago, Illinois 60064, United States. Do you live in another region, for example, in Canada, Australia, Europe, or Asia? Find the branch address by clicking on the appropriate point on the map in the “About” block on the company’s LinkedIn page.

If you have questions that can wait response, you can use a written way of communication. Click on the “Contact Us” at the bottom of the official biotechnology company site. Click on the “Contact Us” button if you have general inquiries and fill out a contact form. You can also click on the “Contact Form” hyperlink under “Message Us” on the “Contact Us” page. For invoice and payment requirements, contact at If you want to join the AbbVie team, send a letter to the following email:

AbbVie does not share information on how customer service hours of the main phone lines we mentioned above. However, you can find out the actual schedule of Contract Manufacturing. The business hours in this case are the following: Monday through Friday from 7 a.m. to 5 p.m. U.S. Central Time.

PissedConsumer Club

Contact Information

AbbVie Website:

AbbVie Help Center:

Corporate Office Address:

AbbVie Inc.
1 N. Waukegan Road
North Chicago, Illinois 60064-6163
United States

Other Info (opening hours):

Mailing Address:

EQ Shareowner Services

P.O. Box 64874

St Paul, MN 55164-0874

AbbVie Inc.

P.O. Box 210075,

Dallas, TX 75211

Fax: +1 214-329-0920

More contact details

AbbVie Rating Based on 1 Review

Rating details

more details
Customer service
Value for money
Diversity of Products or Services
Discounts and Special Offers

Rating stats

Rating trend

Summary of AbbVie Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AbbVie?

Request for Information Question:

  • “Financial assistance”
  • “Check on my application”

Website/ Application Question:

  • “Application status”

Product/ Service Question:

  • “Was told depakote is on back order and my son needs his seizure medication.”

Employment Question:

  • “Payroll”

Payments and Charges Question:

  • “Coupon”

Shipping and Delivery Question:

  • “Med not delivered”

Account Question:

  • “Log in”

Other Question:

  • “To see if yr ligit”
  • “Rx”
  • “Check presption”
Write a review
Do you have something to say about AbbVie? What happened? What can we help you with?
Submit review Don't show this popup