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Contact AbbVie Customer Service

AbbVie Phone Numbers and Emails

Toll-Free Number:

  • (800) 255-5162
Call customer service
Send Message

Customer Service:

  • (833) 824-3445
    Canada Ethics Helpline
  • (888) 829-8316
    United States Ethics Helpline
  • +61 180 013 8156
    Australia Ethics Helpline
  • +353 180 081 6839
    Ireland Ethics Helpline
  • +44 808 134 9521
    United Kingdom Ethics Helpline

Technical Support:

  • (800) 252-4415

AbbVie Emails:

Accounting/ Billing
Payment Requirements
Customer Service
AbbVies Supplier Social Responsibility Program, CTPAT, PCYC Only, Substances or Chemical Regulations, Supplier
Jobs/ Career
Legal
Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact AbbVie Customer Service?

Most Popular Number:

(800) 255-5162
Total calls: 21 Issue resolved: 1 Last call: Dec 14, 2024
author avatar
PissedConsumer Reporter

The main AbbVie phone number is 800-255-5162. Call here if you have general questions related to the patient assistance, clinical trials, and something else. If you need technical support, use the following company contact: 1-800-252-4415. Pay attention that it is toll-free within the USA territory. Do you have questions related to invoice or payment? Send them to the following Fax support number: 214-329-0920. If you need to find out the AbbVie telephone number of the nearest location, follow the “View our locations” button on the “Contact us” page and choose your country. It is available on the official company website.

The biotechnology company is represented in 5 world regions and more than 70 countries. If you need to visit the AbbVie corporate headquarters, write down its address: 1 Waukegan Road, North Chicago, Illinois 60064, United States. Do you live in another region, for example, in Canada, Australia, Europe, or Asia? Find the branch address by clicking on the appropriate point on the map in the “About” block on the company’s LinkedIn page.

If you have questions that can wait response, you can use a written way of communication. Click on the “Contact Us” at the bottom of the official biotechnology company site. Click on the “Contact Us” button if you have general inquiries and fill out a contact form. You can also click on the “Contact Form” hyperlink under “Message Us” on the “Contact Us” page. For invoice and payment requirements, contact at AbbvieCDO@abbvie.com. If you want to join the AbbVie team, send a letter to the following email: talentacquisition@abbvie.com.

AbbVie does not share information on how customer service hours of the main phone lines we mentioned above. However, you can find out the actual schedule of Contract Manufacturing. The business hours in this case are the following: Monday through Friday from 7 a.m. to 5 p.m. U.S. Central Time.

AbbVie Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call AbbVie is 8002555162. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Wednesday.

  • People call AbbVie mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

AbbVie Website:

AbbVie Help Center:

Corporate Office Address:

AbbVie Inc.
1 N. Waukegan Road
North Chicago, Illinois 60064-6163
United States

Other Info (opening hours):

Mailing Address:

EQ Shareowner Services

P.O. Box 64874

St Paul, MN 55164-0874


AbbVie Inc.

P.O. Box 210075,

Dallas, TX 75211

Fax: +1 214-329-0920

More contact details

Fax:

+1 214-329-0920

AbbVie Rating Based on 2 Reviews

Rating details

4.1
more details
Price Affordability
Customer service
Discounts and Special Offers
Value for money

Rating stats

Rating trend

Summary of AbbVie Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AbbVie?

Request for Information Question:

  • “Status of application for Giles Massey 5/13/53App#1054994”
  • “Financial assistance”
  • “Check on my application”

Website/ Application Question:

  • “Application status”

Product/ Service Question:

  • “Was told depakote is on back order and my son needs his seizure medication.”

Employment Question:

  • “Payroll”

Payments and Charges Question:

  • “Coupon”

Shipping and Delivery Question:

  • “Med not delivered”

Account Question:

  • “Log in”

Other Question:

  • “Medicine”
  • “To see if yr ligit”
  • “Rx”

Compare AbbVie Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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