Abba Patio’s customer service provides efficient responses to user inquiries via the toll-free helpline, (844) 642-2227. Customers can also call (888) 899-5617 for information and help during operational hours. However, due to a high volume of phone inquiries, the agents might not always be able to answer immediately. In such cases, it is best to leave a voicemail and wait for a follow-up. Calling the company agents is best for returns, replacements, product inquiries, shipping or delivery issues, and warranty claims.
The company has published several emails for customer service and cooperation. Users seeking to resolve general problems or discuss their feedback and complaints with Abba Patio customer service can write to service@abbapatio.com or customer@abbapatio.com. The cooperation email, info@abbapatio.com, is also available to request general information about the company's services and offerings. Customers can also send a letter to the company headquarters, Abba Patio, at 30150 Telegraph Rd, Unit 372, Bingham Farms, Michigan 48025, United States, in case their issue is complex or sensitive. However, this address is not available for purchases or after-sales consultation.
The company agents are available during the standard office hours on weekdays from 9:00 AM to 5:00 PM EST. All consultation options are active to reach Abba Patio’s customer service during this time. However, it will be best if you explain your concern in detail and provide all the required information. To seek assistance on weekends or outside office hours, please email your concern or visit the company website for more details.
Consumers who are unable to find an answer to their query in the self-help resources can complete an online form on the Abba Patio website to let the agents know how they can help. To do so, they can visit the Contact Us page on the website and provide all the required information, including their name, email address, phone number, and a comment. The website also features several support options, including manuals, size guides, details on shipping and return policy, warranty issues, and price guarantee. Abba Patio customer service also assists clients on several social media platforms, including Facebook, Instagram, Pinterest, and TikTok. You can also subscribe to the company's YouTube channel for regular updates.