I would never allow them to change the air freshener hanging from the rearview let alone allowing them to try and do any real work. They gambled on a resolution, it failed, they lost, they kept my money and after 9 months still have my car.
Therefore, I lost.
News flash - fixing the damage does not always fix the problem. Most people expect that the problem be fixed. Consumers generally do not care about the damage only a satisfactory resolution.
If I had a flat tire, putting more air in might solve the issue - but only until all the air leaks out.
replacing a transmission might fix the problem, but if it doesn't consumers do not care that you replaced the transmission. We want a working car after thousands of dollars and months of time.
See you in court fellas.
More Review Details
- Product or service
- Transmission Replacement
- Review category
- Service Centers and Repairs