Contact the company via the following AAFMAA phone number: 1-888-973-8490. This is the main toll-free line where you can discuss general matters. If it is busy because of overload, use the local one, 703-707-4600. To ask for technical support, call (888) 885-1329 and choose option 5. To contact AAFMAA regarding insurance sales, dial 1-800-522-5221.
The AAFMAA customer service team accepts questions, requests, and feedback at info@aafmaa.com. This address is suitable for most customer support and general inquiries. If you have questions about life insurance, send them to membership@aafmaa.com. Regarding mortgages, contact the company via mortgage@aafmaa.com. The rest of the AAFMAA emails are available on the “Contact” page.
The AAFMAA headquarters is located in the United States at 102 Sheridan Avenue, Fort Myer, Virginia, 22211- 1110. This is the central hub where key operations are performed. If you plan to visit the main office to discuss a certain corporate-related matter, first contact the company by phone to schedule your meeting and agree on key details.
AAFMAA hours vary by matter and phone line. The general inquiries line is available Monday through Friday from 8:30 a.m. to 5:30 p.m. Eastern Time. The exact schedule applies to the lines designed for assisting with mortgages, policy services, and member benefits. Contact the company between 8:30 a.m. and 7 p.m. ET on weekdays to discuss life insurance.
AAFMAA support is available online in several options. The quickest way to connect with the support manager is to click on the telephone number in the top or bottom menu. To find more options, click on the “Contact Us” button, and you’ll be directed to a separate page with “General Inquiry”, “Life Insurance”, and other blocks. Choose the one you need, fill out a contact form, or follow the email hyperlink.