0 comments
100% full Not resolved

My garage door was having a security issue of opening up again after it closed. It was installed by AAA Atlantic Overhead Door (241-9933) less than 6 months ago. I left in my car on 1-5-14 and thought the garage door closed, but it didn't. It opened back up and was wide-open for my bike to be stolen or a criminal to enter the house where my son was asleep!

When I returned home, I was upset to discover the door had not closed & I immediately disconnected the wires to the photo-eye sensors so that garage door would not re-open unintentionally and called AAA Atlantic Overhead Door for maintenance. After calling on 1-6-14 and then waiting all day 1-7-14, someone finally arrived about 6:00pm. The employee was rude and unprofessional to me and acted like the garage door problem was MY fault! He was angry that I touched the photo-eye sensor wires. I explained that I already had a $200 bike stolen & didn't want someone to break into our house due to the defective opener. It took him less than 10 minutes to fix the problem. . .and then charged $90 for the service call! I don't like the way I was treated with disrespect. I pay alot of money each month to live at the beach. He knew I was not the owner, but a renter and treated me like a second class citizen.

Review about: Garage Door Installation.

Review #470145 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / $90
Preferred solution Not specified

Had an Experience with AAA Overhead Door?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"We just opened our fire and water proof safe from Sentry for the first time in over 2 years. We had a sizeable amount of cash in there, from many..." Read more
"The bottom line - Nest makes fantastic, state-of-the-art, reliable products. I own 2 of the thermostats and just installed 5 outdoor nest cams at $200 / cam. The problem is..." Read more
"Bought the complete system thru Costco QT548 plus 6 QM6006B cameras. DVR works great but cameras need to be reset every time that you start up the system or else..." Read more
"Buyer BEWARE, I purchased my system at Costco, within a month one camera wasn't working( it would go dark) and another would be blurry. I contacted Lorex thinking it would..." Read more
"I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead..." Read more
"On March 24, 2017 I requested a ride a driver accepted the trip, the app showed that i had been picked up and that we were on our trip. The..." Read more
"I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture..." Read more
"Luv the Watch and what they have to provide. It's always unique and very personable but I would luv to be able to get more of women's styled watches since..." Read more