Not resolved

On 9/23/16 my automobile was in an accident; which you can see by the photos was a total loss.In the meantime I took out a rental from HERTZ.

I was informed by the Hertz Rental that I was not covered for rental because my auto insurance company stated that I had no coverage. This was of course a "Lie". I Then called my auto insurance "AAA" which they confirmed indeed I was covered for rental and stated the amount of coverage. I then contacted Hertz Rental in giving them the Claim number.

Hertz Rental then told me that "AAA" was not going to pay after having a rental for about a month; yet I had liability & collision with rental coverage. I contacted my claims adjuster Giselle Smith by email for the status and no response. It is now 11/25/16. I was instructed by "AAA" claims adjuster that they would not cover the storage fees after a certain date.

Yet, it was the month of October and no one had even gone out to access the damages.

The same pictures below I sent to my "AAA" auto insurance.On a business level this company has not done right by me.

Review about: Dispicable.

Review #961062 is a subjective opinion of a user.

Discounts and Special Offers
Value for money
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Additional Fees
Price Affordability
Customer service
Billing Practices
Product or Service Quality
Diversity of Products or Services
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with AAA Auto Insurance?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Broadspire-Fed Ex wouldn't pay damage when renting a tractor Broadspire "Broadsprire - Fed Ex rented a tractor from us for an individual who's tractor was damaged when a Fed Ex truck hit it. They paid the $3000 monthly rent but..." Read more Encompass Insurance - Encompass insured ticketted for causing accident. Encompass denies claim! Encompass Insurance "9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in..." Read more Hole In One International - YES THEY ARE The Worst See my story of going banckrupt dealing with them Hole In One International "I worked with a few different companies in the sports industry then these jokers at Hole in One International Odds on Promotions came around when I was a bit..." Read more Farmers Insurance Group - Poor claim processing and customer service Farmers Insurance Group "Last week an insured driver with Farmers Insurance mowed through my front lawn in his car destroying my kids swing set, landscaping and water fountain. I have submitted everything they..." Read more Dhgate - Order NO:335643019 - I never received my package :( it is more than 90 days and now I can not raise a dispute) Dhgate "Order NO:335643019 - I never received my package!! Now, it is more than 90 days and now I can not raise a dispute) and I tried to contact the seller..." Read more Suddenlink - It rains, no internet Suddenlink "First my sister here at the house was charged for a speed that was half of what she was paying for, then it kept going out, then again, and it..." Read more Honeywell - Purchaced two defective fan control boards Honeywell "Its been almost two weeks on a friends mothers furnace. Lightning had hit a pole near the home and fried everything electronic in the house including the furnace transformer, fan..." Read more Musicians Friend - Don't buy a use item from them Musicians Friend "This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get the guitar from the Canadian..." Read more