Dallas, Texas
1 comment
Not resolved

My Air conditioning did not have a cool air, and I called A1 Air to look at it.They came in and checked everything.

Then they came up with the fixed solutions which included: LEAK SEARCH, replace DUAL CAPACITOR and SINGLE CAPACITOR, DRAIN SWITCH, and filled 2LBS Of R22. They charged me $1000.00(one thousand dollar) by finance through the bank. It worked only for 7 days, and the system failed to produce the cool air again. Now they are saying that I have change the whole system which cost me another $3500.

I have called them several times and asked if I can get some of my money back and used it in additon to $3500. They told me that they will have talk to their manager and will let me know.

But so far nobody called me.So I wasted $1000.

Review #921262 is a subjective opinion of a user.

Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

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Anonymous
Flower Mound, Texas, United States #1317941

Horrible customer service, couldn't even get them to come out for an estimate for a new unit. Drain plug in my old house was causing a leak, they said sorry we are booked for 2 weeks. Guaranteed right day or night, what a bunch of BS!

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