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Contact A Pup Above Customer Service

A Pup Above Phone Numbers and Emails

Customer Service Number:

  • (512) 846-9372
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A Pup Above Email:

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A Pup Above Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call A Pup Above is 5128469372.

  • The longest wait times are on Wednesday, while the shortest are on Thursday. The average call time is 27 seconds.

  • People call A Pup Above mainly because of product/ service, shipping and delivery.

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How to Contact A Pup Above?

Most Popular Number:

(512) 846-9372
Total calls: 31 Last call: Dec 7, 2025

Customers can use the A Pup Above phone number for product queries, nutritional values, and inquiries regarding shipping and delivery. For these reasons, the company has 1-512-846-9372 as A Pup Above number that can be used to reach the customer service team. If an important issue cannot be resolved by phone or email, customers can always request a person-to-person discussion with an A Pup ABove support representative. Usually, such meetings are arranged and scheduled to take place at the corporate office at The Grocery Pup, LLC, 1401 Lavaca St, #204, Austin, Texas 78701, United States. To visit the office, dial A Pup Above customer service telephone number to book an appointment.

If customers don't want to use the A Pup Above customer service telephone number, they can use the A Pup email facility to discuss their concerns and issues over the phone. To request A Pup Above support for aspects regarding fresh and dry food, shipping, returns, the Ambassador program, affiliates, and retail training, send your request or concerns to contact@apupabove.com. Once you send an email, expect to get a response between two to three working days.

Anyone can access A Pup Above's website for self-help and contact the support team. Customers and prospective customers can find answers to many of their questions on the website. To find links to more information, navigate to "Contact" and click "Help Centre" to contact A Pup Above support. The linked topics include information about what the company stands for and why it started, how it formulates recipes and cook the food, how to manage and update your subscription, what to expect for your first delivery, and more. A Pup Above support team can also be followed on Facebook and Instagram.

PissedConsumer Club

Contact Information

A Pup Above Website:

A Pup Above Help Center:

Corporate Office Address:

The Grocery Pup, LLC
1401 Lavaca St, #204
Austin, Texas 78701
United States

A Pup Above Rating Based on 6 Reviews

Rating details

3.1
more details
Website
Discounts and Special Offers
Product or Service Quality
Delivery Service

Rating stats

Rating trend

Summary of A Pup Above Customer Service Calls

31 TOTAL
CALLS
00:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call A Pup Above?

Product/ Service Question:

  • “Food”
  • “Address error”
  • “Need product answers”

Payments and Charges Question:

  • “Amount of food”
  • “Order paid for but not received”
  • “My order never showed up,but i was charged”

Shipping and Delivery Question:

  • “Trying to locate my shipment”
  • “Delay shipment”
  • “Order paid for but not received”

Request for Information Question:

  • “Questions about your cooking method”
  • “Ask a question”
  • “Checking on my dried food pho above!”

Account Question:

  • “Subscription questions”
  • “Subscription”

Activation/ Cancellation Question:

  • “Need to cancel my subscription”

Refund Question:

  • “Refund request for order #36826”

Other Question:

  • “Chika Bow Wow from the store”
  • “I put in for an asap order twice by accident”
  • “Cannot I cannot reach you thru email pleae call me!”

Compare A Pup Above Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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