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Contact A Plus Federal Credit Union Customer Service

A Plus Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 252-8148
    Member Contact Center
Call customer service
Send Message

Customer Service:

  • (866) 552-8855
    Business Credit Card
  • (800) 558-3424
    Consumer Credit Card
  • (800) 335-4583
    Debit Card
  • (512) 421-2874
    Lending Team
  • (512) 302-6800
    Member Contact Center
  • (888) 567-8688
    Opt Out Of Credit Card Offers

A Plus Federal Credit Union Emails:

Accessibility
Customer Service
Media
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More phone numbers and emails Less phone numbers and emails

How to Contact A Plus Federal Credit Union?

Most Popular Number:

(800) 252-8148
Member Contact Center
Total calls: 14 Last call: Jun 11, 2024
author avatar
PissedConsumer Reporter

The company has published A Plus Federal Credit Union number 1-800-252-8148. Apart from this helpline, A Plus Federal Credit Union customer service has different phone numbers for services rendered. If, for instance, a business customer's financial situation is of such a nature that he or she has a Business credit card, account matters can be handled by telephone by calling 1-866-552-8855. Consumer credit card holders' inquiries are immediately dealt with by calling 1-800-558-3424. The number exclusively for debit card holders is 1-800-335-4583. If you are considering a loan, contact the lending A Plus Federal Credit Union customer service team at 1-512-421-2874. To opt out of credit card offers, call 1-888-567-8688.

Although there is no immediate response to an email, many customers prefer sending the A Plus Federal Credit Union emails rather than discussing issues over the phone. All A Plus Federal Credit Union emails are reviewed, and customer service endeavors to respond in 2 to 3 working days. For general customer service, send an email to administration@aplusfcu.org. For accessibility issues, inform the Union by email at member_support@aplusfcu.org. Media-related concerns must be emailed to the A Plus Federal Credit customer service team at socialmedia@aplusfcu.org.

A customer always has the option to request a person-to-person discussion with the company's support system representative. Such a meeting will probably be arranged and scheduled at A Plus Federal Credit Union corporate office at 6420 US Hwy 290 East, Austin, Texas 78723, United States. Correspondence to the corporate office must be addressed to the mailing address: A+ Federal Credit Union, P.O. Box 14867, Austin, TX 78761.

The A Plus Federal Credit Union customer service business hours are Monday through Friday from 9 AM to 5 PM and Saturday from 10 AM to 1 PM. Customers can dial the A Plus Federal Credit Union numbers during these hours, and experienced and qualified representatives are available to assist immediately. For the convenience of customers, the virtual assistant, A.P.R.I.L, is available 24/7, and live chat facilities with team members are available during business hours.

A Plus Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call A Plus Federal Credit Union is 8002528148. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Tuesday and Saturday.

  • People call A Plus Federal Credit Union mainly because of request for information, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

A Plus Federal Credit Union Website:

A Plus Federal Credit Union Help Center:

Corporate Office Address:

A+ Federal Credit Union
6420 US Hwy 290 East
Austin, Texas 78723
United States

Other Info (opening hours):

Member Contact Center Hours:

Monday - Friday: 9:00AM-5:00PM

Saturday: 10:00AM-1:00PM


Mailing Address:

A+ Federal Credit Union

P.O. Box 14867

Austin, TX 78761

More contact details

A Plus Federal Credit Union Rating Based on 1 Reviews

Rating details

1.1
more details
Website
Value for money
Diversity of Products or Services
Additional Fees

Rating stats

Rating trend

Summary of A Plus Federal Credit Union Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call A Plus Federal Credit Union?

Request for Information Question:

  • “How many payments do I have left”
  • “To how to p ayoff a zRV LOAN”
  • “Money order help”

Cards Question:

  • “My card doesn't work”
  • “My card is being used and I had it block. Now I need a new card”

Account Question:

  • “Account withdraw”
  • “Member id”

Payments and Charges Question:

  • “Transaction pending”
  • “ATM took my money”

Product/ Service Question:

  • “Emergency access to my money”

Other Question:

  • “Autopay”
  • “Document”
  • “Refinance my car”

About

Summary

A Plus Federal Credit Union is a not-for-profit, financial cooperative built on a philosophy of people helping people. The company was founded in 1949 by a group of 50 teachers during a picnic meeting at Zilker Park in Austin. Today A Plus Federal Credit Union has over 100,000 members in has dozen locations of Texas and being one of the largest Credit Unions in Texas. To be qualified for membership person should be an employee of qualified business or a member of qualified organizations or PTAs or join and support the A Education Foundation. Each member has one vote, regardless of share holdings, on the issues related to the organization.

A Plus Federal Credit Union reviews and complaints

A Plus Federal Credit Union is ranked 388 out of 1112 in Loans and Mortgages category

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