A One American Phone Numbers and Emails

Toll-Free Number:

  • (800) 352-6608
    Asser-based long-term care policy
Send Message

Customer Service:

  • (844) 833-5520
    Asset-based LTC
  • (800) 553-5318
    Disability or life insurance benefit
  • (877) 999-9883
    Life insurance and annuities
  • (800) 537-6442
    Life insurance policy
  • (800) 428-2316
    Life insurance policy, if your policy number starts with "5" or "L"
  • (800) 437-4692
    Life insurance policy, if your policy number starts with a "10" or "0"
  • (800) 561-3329
    Participants, compensation, licensing and appointment
  • (877) 297-7742
    Personal Producing General Agent
  • (800) 249-6269
    Retirement plan, if your plan number starts with a letter
  • (800) 858-3829
    Retirement plan, if your plan number starts with a number
  • (866) 313-7355
    Retirement services product and sales support


  • (855) 517-6365
    Disability claims
  • (800) 833-5569
    Life and Annuity
  • (800) 553-3522
    Life claims

A One American Emails:

Asset-based Long-term care, Disability claims, Life and Annuity, Life claims, Waiver of Premium
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A One American Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call A One American is 8003526608. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Saturday and Sunday.

  • Be prepared for the call as A One American may ask you for the following information to identify you as a customer: first and last name.

View full overview ›

How to Contact A One American Customer Service?

Most Popular Number:

(800) 352-6608
Asser-based long-term care policy
Total calls: 25 Issue resolved: 1 Last call: Jan 11, 2024

One American provides insurance, retirement plans, and long-term care products. Customers can contact the company via the toll-free helpline, 1-800-352-6608, for information regarding their asset-based long-term care policy. Individuals who want to contact the customer service agent can dial the One American phone number, 1-844-833-5520, to discuss their queries and concerns. For issues and queries related to company policies and life insurance benefits, customers can use the helpline at 1-800-553-5318 to talk to the company representative.

Individuals with questions regarding life insurance and annuities can use the number 1-877-999-9883 to get the required information. The customer service team is available to address your questions and concerns regarding life insurance policy on the helpline, 1-800-537-6442, between working hours. If your policy number starts with "5" or "L," use the One American phone number, 1-800-428-2316, to discuss your issues with the company representative.

For customers with policy numbers starting with "10" or "0," the company has published the helpline 1-800-437-4692 for inquiries. The company has also published the contact number 1-800-561-3329 for customers seeking to discuss issues related to compensation, licensing, and appointments with the company representative. To contact the personal producing general agent, 1-877-297-7742 is the helpline. Individuals who want to discuss retirement services, products, and sales support can message or call the company representative at 1-866-313-7355 for assistance.

People who want to contact One American customer service for disability claims can dial 1-855-517-6365. 1-800-833-5569 is the helpline published for issues related to life and annuity. Lastly, for general claims, customers can use the number 1-800-553-3522 to call the company representative.

For efficient assistance, share your plan number with the customer service agent while discussing the query. The plan number is on your account statement, which you can access by logging into your registered account on the website. Customers can use the above helplines to contact the company representative from Monday to Friday between 8:00 AM and 10:00 PM ET.

Like the One American phone numbers, the company has provided multiple emails to contact based on the nature of your inquiry. For accessibility issues, customers can contact the company representative via department.corporatecompliance@oneamerica.com for assistance. To discuss queries related to long-term asset-based care, use the email address longtermcareclaims.ind@oneamerica.com to express your thoughts to the company representative. For disability claims, customers can write to the relevant department at diability.claims@oneamerica.com to express their queries and concerns.

If your purpose of contact is an issue related to life and annuity, use the email address claims.ind@oneamerica.com to discuss it with the company representative. For life claims, the company has published the email lifeclaims.employeebenefits@oneamerica.com to contact the respective department for assistance.

The company headquarters is in the United States. The address is OneAmerica Financial Partners, Inc., PO Box 368 One American Square, Indianapolis, Indiana 46206-0368. Visiting the headquarters in person is recommended if the issue is too complex to be resolved on a call or email. The company also welcomes customers who want to provide feedback or suggestions on their services to meet their representatives at the headquarters. Customers can also post a letter to the One American address for mailing at Employee Benefits Contact Center American United, Life Insurance Company, PO Box 6123, Indianapolis, Indiana 46206-6123, to share their feedback and suggestions with the company.

One American has a separate mailing address for individual claims: Individual Claims, PO Box 6008, Indianapolis, Indiana 46206-6008. Customers who are reluctant to share their personal information online can send a letter to this address to contact the company representative.

PissedConsumer Club

Contact Information

A One American Website:

A One American Help Center:

Corporate Office Address:

OneAmerica Financial Partners, Inc.
P.O. Box 368 One American Square
Indianapolis, Indiana 46206-0368
United States

Other Info (opening hours):

Mailing Addresses:

Employee Benefits Contact Center American United

Life Insurance Company

P.O. Box 6123


Indiana 46206-6123

The Companies of OneAmerica

ATTN: Individual Claims

P.O. Box 6008,


Indiana 46206-6008

OneAmerica Securities, Inc.

P.O. Box 1984,


Indiana 46206-1984

More contact details

A One American Rating Based on 1 Reviews

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Summary of A One American Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call A One American?

Account Question:

  • “Open my 4O1k account online”
  • “Balance”
  • “Account lock”

Employment Question:

  • “Discuss 401K”
  • “401k”

Request for Information Question:

  • “Check on policy”
  • “Question about annuity”

Product/ Service Question:

  • “Loan”

Other Question:

  • “Missing check for November”
  • “Info”
  • “RetireEn”


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A One American has been in insurance and financial industry for more than 100 years. The list of it’s subsidiaries includes American United Life Insurance Company, McCready and Keene, Inc., The State Life Insurance Company, Pioneer Mutual Life Insurance Company and
OneAmerica Securities, Inc. Its total asset is about 24,358.6 dollars. The main office of the company is located in Indianapolis, IN.
A One American company provides a number of financial services, such as retirement plans and employee benefits, including short-term and-long term disabilities or corePLUS disability. It also offers individual life insurance programs: everything from whole life insurance and universal life insurance to individual variable annuities and Asset-based long-term care solutions.

A One American reviews and complaints

A One American is ranked 647 out of 4295 in Financial Services category

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