Contact 7K Metals Customer Service
7K Metals Phone Numbers and Emails
Customer Service Number:
-
1 (208) 314-2587
7K Metals Emails:
Customer Service
Legal
7K Metals Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
93% phone, 7% email
Most Popular 7K Metals Phone Number
1 (208) 314-2587
Most Popular 7K Metals Email Address
support@7kmetals.com
Average Calls duration
2 minutes
Common Reasons for Contact
Activation/ cancellation, request for information, shipping and delivery
Issue Resolution Rate
Medium (57% reported full resolution)
Call Volume by Day
View full overview ›
7K Metals Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 93% phone, 7% email |
| Most Popular 7K Metals Phone Number | 1 (208) 314-2587 |
| Most Popular 7K Metals Email Address | support@7kmetals.com |
| Average Calls duration | 2 minutes |
| Common Reasons for Contact | Activation/ cancellation, request for information, shipping and delivery |
| Issue Resolution Rate | Medium (57% reported full resolution) |
Call Volume by Day
Contact Information
7K Metals Website:
7K Metals Help Center:
Corporate Office Address:
7K Metals, LLC
3640 South Yellowstone
Idaho Falls,
Idaho
83402
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm
Mailing Address:
2235 E 25th,
Idaho Falls, ID 83404
Fax:
+1 (208) 392-1090
Summary of 7K Metals Customer Service Calls
14
TOTAL
CALLS
CALLS
02:28
AVG CALL
DURATION
DURATION
57%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call 7K Metals?
Request for Information Question:
- “Need help setting up my bank information so I can fund my account to buy silver”
- “Question about my account”
Activation/ Cancellation Question:
- “Cancel membership”
- “Cancel”
Payments and Charges Question:
- “My bank declined my payment for this months coin..”
Return/ Replace Question:
- “Address Change”
Shipping and Delivery Question:
- “Delivery of silver coins is late”
Product/ Service Question:
- “Interest In New Products”
Other Question:
- “Explain vault”
- “Buy/sell silver”
- “Rejoin”
7K Metals