4seating - Review about Seatcraft Godfather 2 Home Theater Seating from Covington, Louisiana

29 of 42 4seating reviews

I purchased The Godfather 2 end of 2010. Within three years or mid 2013 all the chair group was falling apart and the material was peeling and falling off.

The following is the response I received from my complaint:

"Thank you for filling out the form. I do apologize for the problems you have encountered. Unfortunately we no longer make this style chair or use the same material, something similar would be the Belmont under seacraft Majestic. We would be able to offer you a discount on new chairs but unfortunately would not be able to do anything for these as we no longer have the material or style chair."

Also from the fabric falling apart anyone who sat on The chairs headed through her clothes away because the faulty fabric stained and ruined their clothes.

So I ask you, would you buy furniture from a company that doesn't even stand behind their product? I bought seven chairs and ottomans thinking it was a quality product and as it turns out I could've bought cheaper Quality and a lot less money for better product. But the most unfortunate issue so that they will not stand behind their product when it is their fault in the first place.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Warranty
Customer service
Delivery Service
Advertised vs Delivered
Value for money
Staff
Reliability
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Style and Design
More

Reason of review:
Bad quality
Product or service
Seatcraft Godfather 2 Home Theater Seating
Review category
Furniture and Decor
review #734841
Had an experience with 4seating? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 0 Yes 0
29 of 42 4seating reviews
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about 4seating.
Filing a new complaint about
×