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Contact 4Change Energy Customer Service

4Change Energy Phone Numbers and Emails

Toll-Free Number:

  • (855) 784-2426
Call customer service

Customer Service:

  • (866) 223-8508
    Power Outage
  • (800) 332-7143
    Power Outage
  • (800) 632-9288
    Power Outage
  • (888) 313-4747
    Power Outage
  • (800) 442-8688
    Power Outage
  • (888) 866-7456
    Power Outage

4Change Energy Email:

Customer Service
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4Change Energy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call 4Change Energy is (855) 784-2426. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.

  • People call 4Change Energy mainly because of product/ service, staff, payments and charges.

View full overview ›

How to Contact 4Change Energy Customer Service?

Most Popular Number:

(855) 784-2426
Total calls: 58 Issue resolved: 1 Last call: Oct 24, 2025

The 4Change Energy customer service number is 1-855-784-2426. You can call 4Change Energy for general information about the company’s services. The professional 4Change Energy customer service agent at this helpline will answer your questions and assist with your issues. You can also call this number to cancel 4Change Energy.

To report a power outage or fallen wire, call your local Transmission and Distribution Utility (TDU) directly. The phone number for AEP Texas is 1-866-223-8508. To reach Center Point Energy, dial 1-800-332-7143. The Oncor Electric Delivery is available at 1-888-313-4747. You can contact Texas-New Mexico Power Company at 1-888-866-7456.

You can contact 4Change Energy 24 hour customer service, pay your bill, or view electricity usage online by logging into your account.

The regular 4Change customer service business hours are Monday to Friday from 7 a.m. to 8 p.m. CST and Saturday between 8 a.m. and 5 p.m. CST. The best hours to call 4Energy customer service are Tuesdays from 9 a.m. to 1 p.m. CST, Wednesdays between 9 a.m. and 4 p.m. CST, Thursdays from 9 a.m. to 4 p.m. CST, and Fridays from 9 a.m. to 12 p.m. CST.

The 4Change Energy contact for privacy policy issues operates Monday to Friday between 8 a.m. and 5 p.m. CST.

If you need to manage your service or pay your bill, log into 4Change Energy My Account by entering your registered email and password. You can contact the company’s customer support by clicking the direct email address on the Contact Us page.

You will also find the right 4Change Energy contact numbers to reach the Transmission and Distribution Utility (TDU) for your area. You can report or track an outage via the 4Change website.

The company also offers the option of viewing the electricity plans designed for you by entering your zip code at the bottom of the Contact Us page.

PissedConsumer Club

Contact Information

4Change Energy Website:

4Change Energy Help Center:

Corporate Office Address:

4Change Energy
200 W John Carpenter Fwy
Irving, Texas 75039
United States

Other Info (opening hours):

Hours

Tuesdays, 9 am - 1 pm CST

Wednesdays, 9 am - 4 pm CST

Thursdays, 9 am - 4 pm CST

Fridays, 9 am - 12 pm CST


Mailing Address

PO Box 660361

Dallas, TX 75266-0361

More contact details

4Change Energy Rating Based on 5 Reviews

Rating details

1.0
more details
Customer service
Reliability
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of 4Change Energy Customer Service Calls

79 TOTAL
CALLS
03:03 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 4Change Energy?

Payments and Charges Question:

  • “Paid bill”
  • “Bill”
  • “Billing”

Product/ Service Question:

  • “Power outage”
  • “Outage”

Staff Question:

  • “New service”
  • “Talk to a customer service”
  • “Customer service”

Request for Information Question:

  • “To check on my new service”
  • “Check the status of my account”
  • “To find out how to load my online account”

Account Question:

  • “Name correction on my account”
  • “Toget my balance”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Renewsl”

Return/ Replace Question:

  • “Change plans”

Other Question:

  • “Power is shut off”
  • “Our power is out 2 hours ago”
  • “Electric is off”

Compare 4Change Energy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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