Contact 401GO Customer Service

Users seeking to call the customer care team for information or assistance can dial the 401GO phone number (801) 214-2125 during working hours. This is the company's only official helpline available for all purposes. For instance, clients seeking technical assistance can contact the Mobile App Support team via this helpline. Similarly, they can reach the live financial agent for relevant inquiries by calling this number. It can also be used as a lost/stolen card line or fraud reporting hotline. Regardless of the purpose of their outreach, customers must share all relevant information about the matter to help the agent resolve it effectively.

401GO’s customer service handles general issues and inquiries via email at info@401go.com. Those consulting the user support team for specific purposes, such as bank account inquiries, credit card requests, or loan application status, can email support@401go.com during working hours. After reviewing the request, an agent from the relevant department will respond within several hours or a day.

To consult the 401GO support team in person, visit the corporate headquarters at 9815 Monroe St. #301, Sandy, Utah 84070, United States. Clients can also use the 401GO address, 8427 Old Bingham Highway, West Jordan, UT 84088, to send written correspondence to the agents if in-person consultation is not possible. Both options are recommended for complex and sensitive issues. However, the wait time for these options is comparatively longer than calling or emailing, making them less ideal in urgent cases.

Users can contact 401GO’s customer service Monday through Friday from 9:00 AM to 5:00 PM. Regardless of their preferred option, submitting their request during these hours will ensure a quick follow-up. However, if an issue arises on weekends or outside working hours, they can relay it via email or use the callback option for assistance on the next business day. In urgent cases, it is best to browse the self-service information on the official website.

To reach 401GO’s support online, open the company website in your browser and click Contact on the homepage. That will direct you to an online form for sales questions on a new page. Complete it by providing your full name, email address, phone number, state, company information, business type, and other required details. Once the request is submitted, the sales team will review it and respond shortly. Clients seeking general information or assistance regarding bank accounts can find the relevant helplines, email addresses, and mailing addresses on the left-hand side of the same page.