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Stay far, far away from this dishonest joke of a moving company. I hired 3m Movers via Moving Help when booking a UHaul van last weekend.
Figured I could use some help moving boxes and furniture into the van, and the price seemed very reasonable.
Over a half hour after the scheduled start time, I had not heard from the movers so called to check on the status. The manager who picked up, Michael Hobbs, impatiently told me the movers were outside my apartment and had been trying to call me. Thinking I had missed their calls, I went outside but didnt see anyone. 10 minutes later, the movers finally showed up.
One of them apologized for being late and asked if he could charge his phone in my apartment. His phone was dead they had never tried calling me, so I knew the manager had lied to me.
Once the movers were inside my apartment, we explained to them that we needed help loading the van to take to a donation drop off. One of the movers angrily and rudely responded that loading the van wasnt in the contract and demanded we pay him extra cash on the side. We were very confused as we thought we had booked 2 hours of their time for loading and unloading the van.
When we calmly asked him to explain what he meant by not being part of the contract, he got even more angry and told us to get out of his way. It seemed very likely he was on drugs.
Not wanting to be disrespected in my own apartment, we fired the movers on the spot and told them to leave.
They refused to leave the apartment property until we threatened to call the police.
I called Uhaul right away, explained the nightmare experience Id just had, and thankfully got a full refund. I will be telling everyone I know in the DMV to avoid 3m Movers, and I sincerely hope they go out of business.
User's recommendation: Stay awat.
Location: Orlando, Florida