Belleville, Illinois
2 comments
100% full Not resolved

I bought a pair of glasses from 38dollarglasses.com, and the hinge broke after a month.They requested that I take pictures and I did showing the damage.

They claimed that they would replace the glasses and put in lenses with my prescription. Then when they got them they claimed that the glasses were mangled and refused to replace them saying this is not manufacturer defect. They claimed they could not tell by the photos but I have the clear photos of the broken arm hinge. They finally agreed to send me a pair of frames that once I got has a bent arm.

At least they sent me back my lenses that I spent 120.00 on. Which by the way actually does me no good. I would never ever never do business with this company again. However, I will say this.

I guess you really do get what you pay for.Actually, I still think I over paid.

Review about: Tommy Hilfiger Eyeglasses.

Review #735923 is a subjective opinion of a user.

1.4
Diversity of Products or Services
Staff
Website
Customer service
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $160
Preferred solution Full refund

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Brian
#1094532
Hahaha - yeah I'm sure your glasses just spontaneously exploded (and were a manufacturer's defect as you claim). You didn't sit on them or anything like that, you're just a poor, innocent victim of the retail world and didn't try to extort the company with threats of a social media complaint right?
Brian the pathetic 1
to Brian Englewood, Colorado, United States #1242395
Hahahahahahahaha - yea Brian I'm sure you don't work for the company, gee a little bit obvious. A person who didn't work for the company would just randomly responses to someone like you did, pathetic, get a life, loser.

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