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I ordered a "Genuine 60W Magsafe 2 Apple Macbook Charger" guaranteed not to be a "Generic/Aftermarket/3rd Party Product," yet a generic, inferior charger is what I received. I complained and was promised a replacement product but received no label.

Related: 24hourchargers - ONE BIG JOKE!

I then received an email asking me to rate their customer service. I gave them the lowest rating and explained the problems. I immediately received an email informing me that the matter was "solved." I wrote again and said that the matter was in no way solved.

Then I received an email admitting that the product was "aftermarket" and telling me they'd send me a label, but advising me of a 15% restocking fee. Straight-up false advertising and blatant fraud.

Review about: Genuine 60W Magsafe 2 Apple Macbook Charger.

I didn't like: Did not pay for return shipping after selling fake item to me.

Review #883924 is a subjective opinion of a user.

PRODUCT OR SERVICE Apple Laptop Charger
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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