Miami, Florida
0 comments
Not resolved

I had the same experience. 24 hour chargers website stated it was selling a "Genuine Apple MacPro charger" it even had the picture of the Apple on the charger! When I received my package it was a knock off, made in China charger! I immediately contacted 24hourchargers and demanded a full refund. I was given an RMA number but as I continued to read the email it stated there will be a 15% restocking fee and the $5.36 for shipping because it was sent via USPS and it was already paid.

I replied demanding a full refund again and I received a response saying I'm being charged the restocking fee because there is nothing wrong with the product except I'm dissatisfied with it!?!?!?! Really?!?

I'm still fighting with this company and I'm reporting them to the BBB and the FTC for false marketing their products to fool the public!

Review about: Apple Genuine Macbook Pro Charger.

Review #856874 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Staff
Style and Design
Value for money
Exchange, Refund and Cancellation Policy
Website
Warranty
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Customer service
Price Affordability
Product or Service Quality
Discounts and Special Offers
PRODUCT OR SERVICE Apple Laptop Charger
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / Not specified
Preferred solution Not specified

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