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We recently bought an entire bedroom set through one stop bedrooms.It took over a month to get delivered (which, okay, I understand I bought furniture online, and it may take awhile).

Related: Wayfair - Paid Nov. 28th 2016 - Not arrived !!!!!

When it was finally delivered, four out of seven pieces were broken. We also received pieces of another order while pieces from our order were missing. The deliveries for that day had been combined, and we did not receive what was missing from our order for another 4 or 5 days. Once we finally got all of our pieces, we contacted one stop bedrooms to inform them of the broken parts.

They said they would send a technician out to repair them (three out of the four broken parts are beyond repair). After three weeks, we contacted them again saying no one has shown up with the replacement parts. We received an email reply rather quickly saying that the parts were delayed and they put a rush on them. Five weeks after we finally received our original order, we received replacements parts for only one of the broken pieces.

Currently trying to figure out where the rest of our repair parts are. I posted this review on another website, only to have One Stop Bedrooms flag it, saying they needed my order number to check on it. If I did not respond to them within 72 hours, my review would be taken down. Do not believe overall ratings you see for this company; they are most likely manipulated.

Will never do business with them again.Absolutely terrible experience.

I liked: Price but you get what you pay for.

I didn't like: Everything else about this experience.

Review #899593 is a subjective opinion of a user.

1.8
Advertised vs Delivered
Diversity of Products or Services
Value for money
Product or Service Quality
Warranty
Exchange, Refund and Cancellation Policy
Style and Design
Staff
Delivery Service
Website
Reliability
Price Affordability
Customer service
PRODUCT OR SERVICE Furniture Set
Reason of Review / Monetary Loss Nearly all of these options / Not specified
Preferred solution Not specified

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Anonymous
Walnut Creek, California, United States #1202688

I am currently facing absolutely the exact issue, they say they placed replacement order on a rush and they never showed up its 5th week after initial delivey. Normal order took 6 weeks and rush order is also taking 6 weeks, you should be a fool to believe thier *** stories.

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