The 1800PetMeds phone number to get in touch with the customer service team is 1-800-738-6337. You can also call the company's Help Center at 1-561-526-4444. The professional support advisors at these helplines will answer your questions about pet medications, assist with prescription needs, and help pet owners place an order. The customer care team is also available to help verify prescriptions, provide advice on pet health products, and inform about prices and special deals. The same phone numbers are appropriate for feedback and complaints. If you are considering partnering with the company, you can discuss the opportunities at 1-800-891-8256. You can also reach the Investor Relations team at 1-415-226-5361.
The 1800PetMeds email address for general customer service-related inquiries is customerservice@1800petmeds.com. You can contact support representatives for information about the company and additional details regarding their products and services. The same address can be used for feedback, complaints, and compliments. The 1800PetMeds customer care agent will email you back to answer your questions and discuss your comments as soon as they study your matter. If you wish to opt out of marketing email, send your request to optout@1800petmeds.com. Press and media representatives can reach the Media Relations team at facebook@1800petmeds.com. The CCPA inquiries can be sent to ccpa@1800petmeds.com for the Legal Department to handle.
The 1800PetMeds customer service hours are Monday to Thursday from 8 a.m. to 11 p.m. and Friday between 8 a.m. and 9 p.m. ET. The company's business hours during the weekends are Saturday from 9 a.m. to 6 p.m. and Sunday between 9 a.m. and 5 p.m. ET. You can call the customer care helpline within these hours for expert advice on pet health products, information about pet medications, and assistance with prescription needs. If you prefer communicating online, you can use the live chat feature on the official website within the support hours. Alternatively, you can email your inquiry to the 1800PetMeds Help Center whenever convenient.
You can visit the 1800PetMeds website to reach the customer care team via live chat. Click the chat icon in the bottom right corner of the page and type your question to initiate the conversation. The live operators are available Monday through Thursday between 8 a.m. and 11 p.m., Friday from 8 a.m. to 9 p.m., Saturday between 9 a.m. and 6 p.m. and Sunday from 9 a.m. to 5 p.m. ET. If you want to contact 1800PetMeds customer service representatives outside working hours, you can submit your request using the online form on the Contact Us page. The email links to contact support are also available on this page.
