1800flowers - First Time, Shame On You!

291 of 417 1800flowers reviews

This is what was delivered yesterday.WTF?

Do these look fresh to you? They definitely don't look like the picture when I ordered them!!!Definitely will not be using this service again!!!My biggest complaint is that this particular arrangement was selected by what was on the website. I thought it would be a very good purchase.

They even confirmed that the order was shipped and on the way.But when the flowers arrived (late), they looked as if they were touched by a zombie or at least 5 days old.Nothing looked like the pictures.My customer service experience has definitely been tainted by this experience.Let the buyer beware....

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Product or service
Wilted Flowers
Review category
Flowers / Florist
review #384717
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291 of 417 1800flowers reviews
Tina Flowers

Feb 15, 2013 #609470

Please accept our sincerest apologies for the issue you have posted.   Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order.  Please also include an email address and a contact phone number where you can be reached. Thank you. I look forward to hearing from you and resolving this for you promptly.  - Tina Flowers

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