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13cabs Phone Numbers and Emails

Customer Service:

  • +6 113 2227
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13cabs Emails:

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13cabs Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    65% phone 35% email
  • The best phone number to call 13cabs is 61132227.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday and Friday, while the shortest are on Wednesday.

  • Be prepared for the call as 13cabs may ask you for the following information to identify you as a customer: first and last name.

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Contact Information

13cabs Website:

13cabs Help Center:

Corporate Office Address:

13cabs
35 Downing Street
Oakleigh, Victoria 3166
Australia

13cabs Rating Based on 3 Reviews

Rating details

1.1
more details
Customer service
Price Affordability
Product or Service Quality
Level of Comfort

Rating stats

Rating trend

How Good is 13cabs's Customer Service?

Shameika Yhr
Shameika Yhr
Feels Disappointed | Mar 12, 2024

My number is crossed with a 13 cab number and people are call me instead of a taxi getting 20 calls a day

Read full quote
Easton Hsz
Easton Hsz
Feels Disappointed | Feb 24, 2024

I chat online with customer service only, not talk directly. No result.
I happy someone call me to get the more details of that day happened

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Summary of 13cabs Customer Service Calls

22 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 13cabs?

Payments and Charges Question:

  • “Double charged”
  • “Complain of payment”
  • “Overcharge by $44”

Activation/ Cancellation Question:

  • “Taking my fare and cancelling my booking”

Request for Information Question:

  • “Inquiry about bookinh”
  • “Ask about pet cabs”

Staff Question:

  • “Talk to customer service”

Other Question:

  • “Report a 13cabs driver”
  • “Complaint the driver”
  • “Was told someone would call me back”

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