Livermore, California
0 comments
Not resolved

Bought 2 Pegasus Medicine Cabinets for a bathroom remodel.

When the units were opened, one had 2 broken mirror side panels.

6 days after professional installation (by contractor), the mirrored door of one unit simply broke off at the hinged side.

Contacted Stores123 via email and got no reply.

Contacted Stores123 via phone and was told there would be no return or refund. We were told to contact the Manufacturer for resolution.

Contacted Amazon Support.

This is terrible customer service. We will never order and item from Stores123 again, and will do everything we can to broadcast our poor experience.

Review about: Pegasus Medicine Cabinet.

I didn't like: Customer service and product quality, Poor product quality and poor customer service.

Review #720707 is a subjective opinion of a user.

1.0
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $160
Preferred solution Full refund

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