The 10X Genomics customer service phone number is 1-925-401-7300. You can also get in touch with the company’s representatives at 1-800-709-1208. The customer care advisors at these helplines are ready to answer your questions about genomics solutions, assist with technical inquiries, and help you with product issues. The same 10X Genomics phone number can be used to share feedback, offer suggestions, or file a complaint. Sales agents are available at these phone lines as well to discuss purchasing and pricing-related matters and provide product recommendations. Potential partners can contact the Investor Relations team by phone to learn about investment opportunities and partnership requirements.
The 10X Genomics email address for general inquiries is info@10xgenomics.com. Whenever you have questions regarding the company’s products or genomics solutions, you can email them to this address, and the customer care agent will be ready to provide information and explain the details. For order issues, write to customerservice@10xgenomics.com. If you need the tech expert’s advice, contact technical support at support@10xgenomics.com. The 10X Genomics contact email for licensing, collaboration, and partnership requests is partnering@10xgenomics.com. To reach the Investor Relation team, email your inquiry to investors@10xgenomics.com. To report a security issue, send it to security-reports@10xgenomics.com. The Data Protection Officer is ready to handle Privacy Policy concerns sent to privacy@10xgenomics.com.
You can visit the 10X Genomics website whenever you need to find ways to contact the support team. Scroll the homepage to the Company section and select the Contact option. Here, you will find the email links to get in touch with the 10X Genomics customer service and tech support, Investor Relations team, and Sales representatives. Click the email link next to the department you wish to discuss your matters with and type your message describing the issue details. To reach the Sales agent, select your region from the list and click the Contact button. Submit your request by completing the form and wait for the Sales representative to respond.
