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Contact 10X Genomics Customer Service

10X Genomics Phone Numbers and Emails

Toll-Free Number:

  • (800) 709-1208
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Customer Service:

  • (925) 401-7300

10X Genomics Emails:

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10X Genomics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call 10X Genomics is 8007091208. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Thursday, while the shortest are on Friday.

  • The best email to contact 10X Genomics is customerservice@10xgenomics.com. 100% of customers use this email address to address their issues and concerns.

PissedConsumer Club

Contact Information

10X Genomics Website:

10X Genomics Help Center:

Corporate Office Address:

10x Genomics, Inc.
6230 Stoneridge Mall Road
Pleasanton, California 94588-3260
United States

Other Info (opening hours):

Other Location:

Three Embarcadero Center, Ste. 2330

San Francisco, CA 94111


LeCarrefour, Dellaertweg 9D, 2316 WC

Leiden, The Netherlands

Stockholm, Sweden


Södra Fiskartorpsvägen 15C, 114 33

Stockholm, Sweden


Science Park 2, 20 Science Park Road,

#02-32A/33 Teletech Park, Singapore 117674


2421, Cloud 9 International Plaza,

No. 1018 Changning Road,

Shanghai, 200042 China

More contact details

10X Genomics Rating Based on 1 Review

Rating details

5.0
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Rating trend

Summary of 10X Genomics Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 10X Genomics?

Request for Information Question:

  • “I have a question about my test”
  • “Support”

Other Question:

  • “I lost my wallet the bus”
  • “GEX library”
  • “GEMs color seems lighter”
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