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CommScope

CommScope

www.commscope.com
What is your customer experience with CommScope?

CommScope Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CommScope has a 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied with reliability, support, delivery and high price level.

Key Takeaways for Future Customers

  • Check CommScope reviews and confirm support for your model before purchase.
  • Expect limited customer service and potential delivery or refund issues.
  • Confirm courier details and consider alternatives if warranty or tech support matters.

Negative Feedback / Risk Areas

  • Frequent customer complaints about lack of support and abandoned product lines.
  • Reports of undelivered orders, fraudulent tracking, and refund disputes.
  • Poor technical support and unresolved modem security or reliability issues.

Positive Feedback

Few or no positive comments appear in these reviews.

View full overview ›

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Show reviews that mention
order modem business money password scam arris support arris modem reset password
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Jamia Rlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Apopka, Florida

Arris is out of business no longer providing support on any product line

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Again, Arris is out of business, bought out by another company that is not providing support, so don't bother trying to get support because you won't get it unless you want to talk to somebody in India with less than three brain cells and not get anywhere. The best suggestion I can offer is to get another unit from some other company.

User's recommendation: Don't buy anything from this company

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Nakesha Yye
map-marker Phoenix, Arizona

Arris sb8200 hacked

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My ARRIS MODEM was hacked and ARRIS refused to assist in resetting a password with my permission. Very poor CS

Loss:
$145

User's recommendation: When I had problems with my LG OLED TV LG was able to remotely connect to my TV and fix the issues. Of course, I acquired my permission to enter my TV. ARRIS could do the same, but refuses to provide the same kind of customer service that LG provides for their customers

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Anonymous
map-marker Smithtown, New York

No support

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I eventually reached customer support, and was told that my device (Arris SBG10) is too old and that I have to pay to get support.

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Anonymous
map-marker Denver, Colorado

Modem not working

I threw it away this is the 3rd one I have purchased in a 12 year period. will not buy another. thank you

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Brentnol M Bqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I never.received my package

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AI Highlights
  • I ordered on Oct 10 and never received it.
  • Tracking shows delivered but it's missing.
  • I want my money back.

I order a package on October 10

and never received it

When I tracked the package it was delivered

When I checked the package was no where to be found

I have a ring in front my door,so it will alert me when someone it at my door

I just want my money back

I dont know where the courier leave my package

Loss:
$209

Preferred solution: Full refund

User's recommendation: Be careful make sure you know with courier is delivering you package

View full review
Anonymous
map-marker Dorchester, Massachusetts

Scam!

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AI Highlights
  • The site appears fraudulent and impersonates a store.
  • It takes payment but does not deliver.
  • Evidence submitted to authorities; pending case exists.

BUYERS BEWARE!!! Stay away from this online scam!This website appears to be fraudulent.

It impersonates a legitimate store and takes payment without delivering products. (Evidence submitted to authorities - reportfraud.ftc.gov)As right now, I have a pending case against this merchant fraud after Ive done everything I could to solve this matter properly. No luck! Seller used fraudulent tracking number not addressed to me.

Also, chose not to respond my calls and emails.

They actually blocked me. If you are a victim of this scammer just like me, file a CFPB Complaint.

User's recommendation: I do not recommend it

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Anonymous
map-marker Plymouth Meeting, Pennsylvania

My order. You say it was delivered; NEVER DELIVERED!

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Your a SCAM your a SCAM. YOUR A SCAM YOUR A SCAM YOUR A SCAM YOUR A SCAM YOUR SCAM YOUR A SCAM YOUR SCDCAM

User's recommendation: Stop SCAM

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Anonymous
map-marker Peabody, Massachusetts

Never delivered goods

I placed an order that they claim they shipped. Since I didnt receive it, they claimed they resent it and once again I didnt receive anything.

User's recommendation: Don’t trust them!

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Miranda Jbo

Reset password

Can remember password. We need to reset password in order to work with computer. Can you suggest how to do this?

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Eliazar Pyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Modem not working

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Internet is not connecting. Unplugged and plugged in but not working . Arris modem SN 6190 model...

..

User's recommendation: A

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Anonymous
map-marker Abingdon, Maryland

I would like to track my shipment, however everything reroutes to a *** PayPal ad.

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AI Highlights
  • Cannot contact the business and requests a response about missing product.
  • Has not received any product and wants to know where the money went.

Where in the actual *** is this business??? Why is contacting them by any means as inconceivable as waking up one day to see Jesus drinking coffee in your living room?!? I would ABSO-FUCKING-LUTELY appreciate the owner of said mystical, unfathomable, magical, nearly non-fucking existent business to grow some stones and respond to the ever curious consumers as to where the *** their money is going with no product received.

User's recommendation: If there is no contact information available, avoid it like a Diddy party

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