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I had two (2) Comfort Star ac/heat pump units installed in my home. The original Goodman ac'/heat pumps had been in my house for 20 years and still worked; however, I was told they should be updated with more efficient units. I contracted with a friend ac man without...
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#947323
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I HAVE A UNIT FOR A COUPLE OF YEAR AND THE OUTSIDE UNIT STOP WORKING.I CALL THE COMPANY T INST THE UNIT AND THEY TOLD ME THAT A COMPRESSOR WAS BLOW OUT , I CALL THE FACTORY AFTER FIVE DAYS THEY SENT M A NEW COMPRESSOR. I CALL T COMPANY BACK AND WHEN A NEW COMPRESSOR...
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Anonymous
Frank

My unit is not blowing cool air, clean the filters same thing, and I got it last summer !!!!! What can I do?

1.0
#912901
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The home is less than two yrs and so is the a/c unit. Loud noise coming from unit and heavy wobbling of the upper cover assembly. On closer inspection there are two cracks on the assembly that holds the fan motor/blades. It appears that the imbalanced fan blades has...
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1.6
I didn't like
  • Quality and realibility
#892396
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Short Review for August 14, 2016, Pc_bad_quality

ComfortStar
#900432
1.5
Junk bought it last year and it work for a little while. It comes on bt itself, change mode and turn off by itself. It basically has a mind off its own. Wouldn't recommend to anyone.
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Other Product Review

ComfortStar
#791722
Called to get a part on warranty took 2 weeks to have them ok it then they send wrong part .i call back to tell them it was wrong part and they pretend they don't know who I am and give me the runaround. Horrible customer service.
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Comfortstar Air Conditioner Review

ComfortStar
#788550
1.5
Poor customer support I would never buy a comfort star again. They look for any reason not to warranty
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Two years after installing a brand new one of these it stopped working. Of course its mid summer here and hot. We had a guy come look at it and he said we need an electronic inside plate at $350 plus tax plus installation. The whole unit was sold to us for $850 plus...
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2.9
I liked
  • Product when it worked
I didn't like
  • Product when it stopped working so soon after buying it
#890392
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I moved into my house which came with a comfortstar minisplit. The unit itself did not have an air filter on it so i tried calling the company to order a filter, because there are none online. Upon calling i had the WORST customer service, and was told they only sell...
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1.2
#885281
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Custom Mechanical of Selbyville, DE pushed sales of these units 3 years ago. Worked fine first year in warranty then unit froze up and kept vibrating. $900 repair. Then circuit board went out. Over 2 months in winter to get part from China! Another $900. Now not...
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1.7
I didn't like
  • Quality and realibility
#873009
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Got a 2 ton unit installed small bungalow.I had a neighbor that is AC certified installer to install it.First year unit worked nicely. Second year first hot day I turned it on it did not cool.Ok he told me (guy that installed it) my compressor died and we need to order...
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2.3
#868785
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We purchased a comfort star and it was installed by a licensed hvac guy .lines were vacuumed the correct amount of freon was calculated for 40 ft of line & weighed in .1 yr later outdoor fan went out and I called comfort star spoke to Charlotte she transferred me to...
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Anonymous
Anonymous

I have very big problems with Comfortstar ac/heat unit. It doesn't work, it doesn't turn on, when I try to contact customer service they told me that they doesn't work with cu...

1.4
#791766
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Our property management company replaced our Carrier unit with a Comfort Star condensing unit. The unit was replaced at the end of summer last year. The new unit was barely a year old, with not many hours of use as it was replaced at the end of summer last year when...
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I didn't like
  • Quality and realibility
#661204
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Contact ComfortStar

Headquarters Address:
ComfortStar
ComfortStar, LLC 12201 NW 107th Avenue
Medley, FL 33178
Phone:
(305) 500-9898
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As the other reviewer stated, we had the same problems with the Comfort Star Split unit we purchased. It worked for the first year then the condenser went bad. Not only did the Comfort Star Customer Service rep hang up on us (!), after 8 phone calls and having service...
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I didn't like
  • Did not honor warranty
  • Quality
  • Customer service
#644091
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